Jaden Little
Cumming
Summary
Highly motivated and results-oriented customer service professional with a proven ability to effectively address and resolve customer inquiries. Possessing strong teamwork, adaptability, and communication skills, I thrive in dynamic environments and quickly learn new information. Seeking a long-term position to support my education while gaining valuable professional experience and exploring potential career paths.
Overview
3
3
years of professional experience
Work History
Zillow 3D Specialist
Just A Little Photography
07.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Led quality assurance efforts, maintaining high standards for all services.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Kitchen Staff Member
Pizzeria Azzurri
12.2024 - Current
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Enhanced customer satisfaction by consistently providing high-quality food and maintaining a clean, organized kitchen environment.
- Followed all safety protocols and maintained a safe working environment, reducing the risk of accidents or injuries.
- Contributed to increased sales by ensuring timely food preparation and adhering to strict quality standards.
- Assisted in reducing food waste by effectively managing inventory and implementing proper storage techniques.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Unloaded food deliveries and stored items in proper locations for easy access.
Restaurant Hostess
Rick Tanners
10.2024 - 11.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier
Village Burger
08.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Restaurant Hostess
Pizzeria Azzurri
02.2023 - 05.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
North Forsyth High School
Cumming05-2026
Skills
- Maintaining Clean Workspaces
- Hygiene Maintenance Skills
- Customer service
- Engaged Listening Skills
- Logical Reasoning
- Customer Interaction
- Advanced Problem Solving
- Comprehensive Record Keeping
- Problem-Solving Ability
- Team leadership
- Cash Management
- Effective Conflict Resolution
Timeline
Kitchen Staff Member
Pizzeria Azzurri
12.2024 - Current
Restaurant Hostess
Rick Tanners
10.2024 - 11.2024
Cashier
Village Burger
08.2023 - 09.2024
Restaurant Hostess
Pizzeria Azzurri
02.2023 - 05.2023
Zillow 3D Specialist
Just A Little Photography
07.2022 - Current
High School Diploma -
North Forsyth High School
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