Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JADONNA JONES

Bainbridge

Summary

Dynamic Patient Access Registrar with extensive experience at Memorial Hospital and Manor, excelling in patient registration and insurance verification. Proven ability to manage EMR data with precision while fostering strong relationships with healthcare teams. Committed to maintaining HIPAA compliance and enhancing patient satisfaction through effective communication and support.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Patient Access Registrar

Memorial Hospital and Manor
BAINBRIDGE
08.2024 - Current
  • Verified patient information for accurate registration and scheduling.
  • Assisted patients with insurance verification and benefit inquiries.
  • Processed patient forms and maintained confidentiality of medical records.
  • Maintained confidentiality of patient information in accordance with HIPAA regulations.
  • Verified insurance eligibility and collected co-payments or deposits as required.
  • Filed medical records, scanned documents into the system, and maintained accurate patient information.
  • Developed positive relationships with physicians, nurses, administrators, and other staff members.
  • Utilized multiple systems such as EMR and EHR software programs for entering data related to patient demographics.

Certified Medical Assistant

MEDCOICE LLC INTERNSHIP
Tallahassee
08.2020 - 10.2023
  • Assisted with patient intake and medical history documentation.
  • Maintained cleanliness and organization of examination rooms and medical equipment.
  • Administered medications and vaccinations as directed by healthcare professionals.
  • Managed electronic health records ensuring accuracy and confidentiality.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Scheduled appointments for patients via phone and in person.

Certified Nursing AIDE

Rescare Home Healthcare
Thomasville
11.2017 - 01.2019
  • Assisted patients with daily living activities and personal hygiene tasks.
  • Followed infection control procedures to maintain patient safety standards.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Provided emotional support to patients by listening attentively during conversations.
  • Monitored vital signs and reported changes to nursing staff.

TEIR ONE CALL CENTER OPERATOR

CALL TECH
ALBANY
03.2015 - 08.2017
  • RESPONDING TO CUSTOMERS INQUIRES VIA PHONE ASSISTANT CUSTOMER WITH INTERNET ADDRESSING BILLING QUESTIONS AND RESOLVING SERVICES

Education

High School Diploma -

BAINBRIDGE HIGH SCHOOL
Bainbridge, GA
05-1996

Skills

  • Patient registration and insurance verification
  • EMR data entry and management
  • Medical records compliance
  • HIPAA adherence
  • Customer relationship management

Certification

I HAVE MY CERTIFICATION MEDICAL ASSISTANT LICENSES

Timeline

Patient Access Registrar

Memorial Hospital and Manor
08.2024 - Current

Certified Medical Assistant

MEDCOICE LLC INTERNSHIP
08.2020 - 10.2023

Certified Nursing AIDE

Rescare Home Healthcare
11.2017 - 01.2019

TEIR ONE CALL CENTER OPERATOR

CALL TECH
03.2015 - 08.2017

High School Diploma -

BAINBRIDGE HIGH SCHOOL

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JADONNA JONES