Summary
Overview
Work History
Education
Skills
Timeline
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Jaedon Stephens

Smyrna

Summary

Self motivated employee with nearly 2 years of cold calling/SAAS experience. Looking for opportunities to grow with hiring company. Proficient in both Inbound and Outbound sales roles. Possesses versatility when it comes to approach and talk track.

Overview

5
5
years of professional experience

Work History

Inbound Sales Representative

Vonage
02.2024 - Current
  • Provided accurate information regarding product features, pricing and availability.
  • Responded to customer inquiries via phone, email and chat.
  • Applied good listening skills to determine customer preferences and financial limits.
  • Built trust and loyalty by maintaining professionalism while persuading customers.
  • Participated in regular training sessions on sales techniques and best practices.
  • Identified customer needs and recommended products accordingly.
  • Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
  • Provided timely follow-up after initial contact for further customer engagement.

Sales Development Representative

Service Autopilot
05.2022 - 02.2024
  • Nearly two years of SDR experience, with a focus on Inbound and Outbound sales
  • Sourced $168,948 in total ARR for the company.
  • Developed relationships with existing customers to increase sales opportunities.
  • Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
  • Promoted to SDR 2 in March of 2023 for repeatedly meeting and exceeding metrics

Salesperson

The Corner Store CBD
08.2021 - 04.2022
  • Provided exceptional and educated insight on products
  • Showcased ability to sell products.

Manager

Tobacco Tavern
11.2020 - 08.2021
  • In charge of day to day transactions
  • Experience in screening calls throughout the day.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Education

Associate of Arts - Mass Communication

Harford Community College
Bel Air, MD
05.2018

Skills

  • Cold calling
  • Communication skills
  • Customer relations
  • Customer service
  • Database administration
  • Active Listening
  • Marketing
  • Lead Qualification
  • Salesforce
  • SalesLoft
  • Gong
  • Chilipiper
  • Microsoft office

Timeline

Inbound Sales Representative

Vonage
02.2024 - Current

Sales Development Representative

Service Autopilot
05.2022 - 02.2024

Salesperson

The Corner Store CBD
08.2021 - 04.2022

Manager

Tobacco Tavern
11.2020 - 08.2021

Associate of Arts - Mass Communication

Harford Community College

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Jaedon Stephens