Jahaad Littlejohn
Kennesaw
Summary
Dynamic customer service professional with experience . Recognized for resolving complaints with empathy and maintaining a calm demeanor in high-pressure situations. Proven track record in exceeding customer satisfaction goals and training new employees. Skilled in multitasking, ensuring a welcoming environment for all guests.
Trustworthy and dedicated professional with 3 years of experience serving customers and excellent customer service skills. Talented at correctly taking orders and information and serving efficiently and quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Target
03.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
03.2021 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Engineering
Chattahoochee Technical College
Marietta, GA05-2027
High School Diploma -
Harrison High School
Kennesaw, GA05-2025
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Guest services
- Customer focus
- Time management
- Attention to detail
- Adaptability and flexibility
- Multitasking and organization
Timeline
Customer Service Cashier
Target
03.2023 - Current
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
03.2021 - 01.2023
No Degree - Engineering
Chattahoochee Technical College
High School Diploma -
Harrison High School
Similar Profiles
Taylor DangladeTaylor Danglade
General Merchandiser at TargetGeneral Merchandiser at Target
Brayden PohlkampBrayden Pohlkamp
Food Service Expert at TargetFood Service Expert at Target
Augustus CarpenterAugustus Carpenter
Stock and Unload Associate at TargetStock and Unload Associate at Target
Artanyia GauthierArtanyia Gauthier
Human Resources Executive Team Leader at TargetHuman Resources Executive Team Leader at Target
Madison BarfieldMadison Barfield
Quality Analyst at Anheuser-BuschQuality Analyst at Anheuser-Busch