Jaheim Nurse
Augusta,GA
Summary
Detail-oriented Cybersecurity student and technical professional with a strong foundation in hardware/software troubleshooting, systems maintenance, and high-volume operations. Proven track record of resolving technical issues in academic and professional environments. Currently advancing expertise in network security with a focus on threat mitigation and risk management.
Overview
4
4
years of professional experience
Work History
Sales Associate – Lumber
Home Depot
Augusta, GA
03.2024 - Current
- Provide technical project support to contractors and DIY customers, calculating material requirements and structural needs.
- Maintain safety and organization in a high-traffic department, ensuring compliance with strict OSHA and corporate safety protocols.
- Operate heavy machinery (forklifts/reach trucks) to manage inventory and facilitate large-scale commercial orders.
- Utilize mobile inventory devices to maintain stock accuracy and track incoming shipments.
Retail Sales Associate
AutoZone
Augusta, GA
11.2023 - 03.2024
- Utilized automotive diagnostic tools and technical databases to assist customers with vehicle troubleshooting.
- Managed accurate inventory records and conducted regular stock checks to prevent out-of-stock situations.
- Handled cash transactions accurately and maintained a balanced drawer at the end of each shift.
Online Grocery Pickup Associate
Walmart
Augusta, GA
10.2022 - 08.2023
- Operated digital devices to pick, stage, and perform quality checks on customer orders.
- Provided excellent customer service by resolving product location queries and performing price checks.
- Managed order dispensing and identity verification while maintaining timely delivery standards.
IT Tech Intern
Richmond County School System
Augusta, GA
06.2022 - 08.2022
- Diagnosed and resolved hardware, software, and connectivity issues for staff and students across Windows and Mac platforms.
- Supported the setup and maintenance of computer laboratories and audiovisual equipment.
- Collaborated with the senior IT team to perform critical system upgrades and data backups.
- Streamlined troubleshooting processes for high-volume technical tickets during the summer maintenance cycle.
Education
Bachelor of Science - Cybersecurity
Augusta University
Augusta, GAHigh School Diploma -
Laney High School
Augusta, GASkills
- Status: Currently preparing for second attempt scheduled for June 2026
- Initial Score: 650 (Focusing on bridging the gap to the 750 passing score)
- Demonstrated foundational knowledge in the following domains:
- Threats & Vulnerabilities: Identifying malware and social engineering tactics
- Architecture: Understanding secure network design and cloud security
CompTIA Security (In Progress)
- IT Skills: Network Security Fundamentals, Threat Detection, Vulnerability Assessment, System Backups, Data Recovery, Identity & Access Management (IAM)
- Technical Support: Hardware/Software Troubleshooting, Help Desk Operations, System Upgrades, Connectivity Issues
- Systems: Windows & Mac OS Support, Point-of-Sale (POS) Systems, Digital Inventory Tools
- Operations: Inventory Management, Technical Project Advising, Safety Compliance, Cash Handling
Implementation: Knowledge of identity management and cryptography
Timeline
Sales Associate – Lumber
Home Depot
03.2024 - Current
Retail Sales Associate
AutoZone
11.2023 - 03.2024
Online Grocery Pickup Associate
Walmart
10.2022 - 08.2023
IT Tech Intern
Richmond County School System
06.2022 - 08.2022
Bachelor of Science - Cybersecurity
Augusta University
High School Diploma -
Laney High School