Jahkeim Greene
Louisville
Summary
Strategic and results-driven Human Resources Specialist with 4+ years of progressive experience supporting HR operations, workforce development, and organizational change in military and corporate environments. Proven ability to partner with leadership to implement HR solutions, drive performance, and support company objectives. Recognized for professionalism, adaptability, and a high level of initiative in delivering employee-centric solutions. Currently pursuing B.A. in multimedia, Minor In business admin and certified as an HR Specialist through the U.S. Army’s Adjutant General School.
Overview
5
5
years of professional experience
Work History
Human Resources Specialist
United States Army
01.2022 - Current
- Proactively managed workload capacity by recognizing task saturation and implementing a structured daily intake process for Soldier Member (SM) inquiries, ensuring high-quality service delivery while reducing performance bottlenecks. Collaborated with Command team to resolve complex issues and escalated sensitive matters to appropriate SM inquires for timely resolution.
- Administrated organizational talent development by facilitating one-on-one career progression meetings with over 150+ service members. Used these sessions to align individual goals with unit needs, update official records, and promote tailored development plans—directly supporting performance management and succession planning efforts.
- Trained in compliance and data privacy protocols, collecting and handling Personally Identifiable Information (PII) in full alignment with federal regulations and DoD policies. Ensured proper documentation, secure data entry, and file maintenance in protected HRIS databases.
- Served as a strategic HR liaison to leadership teams, advising on staffing requirements, personnel readiness, and performance metrics. Contributed to operational planning and resource alignment across various command levels.
- Collaborate with cross-functional leadership to support organizational planning, retention, and staff development initiatives.
- Supported workforce reporting and audit readiness, contributing to data accuracy for command-level decisions tied to personnel strength, deployment status, and HR compliance performance.
Customer Service Representative
Queensborough National Bank & Trust
01.2021 - 01.2024
- Acted as a liaison between customers and back-office teams to ensure timely resolution of complex banking issues, demonstrating cross-functional collaboration and ownership.
- Drafted, organized, and managed sensitive documentation for labor-management discussions and employee relations issues—exercising discretion, sound judgment, and an understanding of employee engagement practices.
- Supported employee onboarding and training by guiding new team members through operational processes, reinforcing a culture of excellence, collaboration, and continuous improvement.
- Maintained detailed and confidential financial records for clients, ensuring full compliance with internal controls and financial regulations—experience transferable to HR record-keeping and policy adherence.
- Adapted to changing policies, procedures, and technologies with agility, showing a strong capacity for learning and change management—skills essential to HR strategic execution.
Education
Jefferson County High School
Louisville, GANo Degree - Multimedia
Georgia Southern University
Statesboro, GA05-2027
Certificate - Real Estate
University of Georgia
GA12-2025
Certificate - Human Resources Management
Fort Jackson Adjutant General School
Fort Jackson, SC12-2022
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Training development
- Data evaluation
- Benefits administration
- HR analytics
- Employee retention
- Confidential document control
- HR software proficiency
Timeline
Human Resources Specialist
United States Army
01.2022 - Current
Customer Service Representative
Queensborough National Bank & Trust
01.2021 - 01.2024
Jefferson County High School
No Degree - Multimedia
Georgia Southern University
Certificate - Real Estate
University of Georgia
Certificate - Human Resources Management
Fort Jackson Adjutant General School
Similar Profiles
Zena HernandezZena Hernandez
Military Police Officer at United States Army/United States Army ReservesMilitary Police Officer at United States Army/United States Army Reserves
Ann Q. PhamAnn Q. Pham
Drill Sergeant at United States Army Reserve, United States ArmyDrill Sergeant at United States Army Reserve, United States Army
Travis TorrelloTravis Torrello
Logistics & Medical Material Management at United States Army/ United States Army ReservesLogistics & Medical Material Management at United States Army/ United States Army Reserves
Michaela HartzMichaela Hartz
Military Intelligence Officer at United States Army Reserve, United States ArmyMilitary Intelligence Officer at United States Army Reserve, United States Army
Grace JamisonGrace Jamison
Supervisor at CoreLife EaterySupervisor at CoreLife Eatery