Summary
Work History
Education
Skills
Timeline
Generic

Jahleel Phillip

Atlanta

Summary

Proven problem-solver and team collaborator, With a blend of critical thinking and exceptional customer service skills, I've consistently delivered high-quality outcomes across various roles, from security to front desk reception, ensuring customer satisfaction and operational efficiency.

Work History

Food and Beverage Inventory Specialist

Mercedes Benz Stadium
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Performed data entry and completed proper paperwork.

Front Desk Receptionist

Manifest Wellness
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Line Cook

The Cheesecake Factory
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Like Cook

Bartaco
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.

Server

The Yard House
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Security Officer

Signia Hilton
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Customer Service Representative

H&M Company USAInc
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Audio Engineering

Sae Institute of Atlanta
Atlanta, GA

Skills

  • Attention to detail
  • Customer service
  • Inventory control
  • Teamwork and collaboration
  • Problem-solving
  • Customer relations

Timeline

Food and Beverage Inventory Specialist

Mercedes Benz Stadium

Front Desk Receptionist

Manifest Wellness

Line Cook

The Cheesecake Factory

Like Cook

Bartaco

Server

The Yard House

Security Officer

Signia Hilton

Customer Service Representative

H&M Company USAInc

Audio Engineering

Sae Institute of Atlanta

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Jahleel Phillip