Jahmelia Thompson
Atlanta
Summary
Dynamic professional with extensive experience in security and client management, including a role at Southern Protection Agency. Proven ability to enhance safety through vigilant patrols and effective communication. Skilled in report writing and customer service, consistently exceeding expectations while maintaining high standards of operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Southern Protection Agency
Lithia Springs
02.2025 - Current
- Performed regular patrols of parking lots and garages to identify any potential threats or hazards.
- Operated security vehicles for patrolling large premises efficiently.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Account Management Representative
VXI Global Solutions
Morrow
10.2024 - 01.2025
- Managing expectations
- Account managers are responsible for managing client expectations and ensuring their needs are met in a timely manner
- Generating sales
- Account managers work to achieve sales targets and optimize customer accounts
- Communicating with clients
- Account managers are the primary point of contact for clients, and help them through email, phone, online presentations, and in-person meetings
Medical Assistant
LTS
McDonough
10.2023 - 09.2024
- Maintain strict personal adherence to infection prevention and control measures and procedures
- Administer COVID-19 point of care Rapid Antigen nasal swab to staff, students, caregivers, contractors and visitors
- Guide staff, students, caregivers, contractors and visitors to maintain adherence to infection prevention and control measures and procedures
- Interpret and accurately record testing results
Operations Technician
Batter Up Foods
Atlanta
02.2023 - 05.2023
- Skilled in operating and maintaining production machinery, adhering to quality standards, and achieving production targets
- Demonstrate excellent attention to detail and a strong commitment to safety and efficiency
Receptionist/Assistant
Atlanta Technical College
Atlanta
05.2022 - 08.2022
- Assist Director of Nursing Program
- Answer Calls
- Filing
- Fax, Copy, Print
Assistant Manager
Dollar Tree
Atlanta
01.2021 - 05.2022
- Schedule and coordinate meetings
- Conduct employee performance reviews
- Develop good customer relationships
- Participate in recruitment and dismissal processes
- Smooth out problems within the workplace
- Address employee and customer concerns
Security Guard (Unarmed)
VETS SECURING AMERICA
Atlanta
03.2020 - 04.2021
- Greet customers
- Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points
- Complete reports by recording observations, information, occurrences, and surveillance activities
Unarmed Security Officer
NORRED AND ASSOCIATES
Atlanta
11.2018 - 11.2019
- Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points
- Investigates security breaches, incidents, and other alarming behavior
- Completes reports by recording observations, information, occurrences, and surveillance activities
Personal Care Assistant
MedSide Healthcare
Atlanta
02.2019 - 08.2019
- Assist clients with personal hygiene, including shower, tub or bed baths, oral care, hair and skin care
- Assist clients in and out of bed
- Assist clients with self-administration of medications
- Meal preparation and feeding, when required
Education
Diploma in Medical Assistant -
Atlanta Technical College
Atlanta, GA03.2025
Skills
- Vital signs
- Communication skills
- Patient Care
- Security
- Driving
- Report writing
- Microsoft Access
- Van driver
- EMR systems
- Customer service
- Front Desk
- Documentation review
Certification
- Certified Phlebotomy Technician, 08/01/23, Present
- Certified Medical Assistant, 05/01/23, Present
- First Aid Certification
- CPR Certification
- Healthcare Assistant
- BLS Certification
- Non-CDL Class C, 04/01/20, 07/31/28
- Driver's License, 05/01/20, 05/31/28
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Unarmed Security Officer
Southern Protection Agency
02.2025 - Current
Account Management Representative
VXI Global Solutions
10.2024 - 01.2025
Medical Assistant
LTS
10.2023 - 09.2024
Operations Technician
Batter Up Foods
02.2023 - 05.2023
Receptionist/Assistant
Atlanta Technical College
05.2022 - 08.2022
Assistant Manager
Dollar Tree
01.2021 - 05.2022
Security Guard (Unarmed)
VETS SECURING AMERICA
03.2020 - 04.2021
Personal Care Assistant
MedSide Healthcare
02.2019 - 08.2019
Unarmed Security Officer
NORRED AND ASSOCIATES
11.2018 - 11.2019
Diploma in Medical Assistant -
Atlanta Technical College
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