Jahson Lloyd
Johns Creek
Summary
Versatile team member skilled in delivering exceptional customer service across various environments. Experience in managing inventory, training staff, and ensuring quality control. Committed to fostering positive customer interactions and operational excellence in fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Grocery Team Member
Whole Food Market
Kennesaw
11.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Monitored inventory levels, ensuring timely restocking of shelves to maintain product availability.
- Maintained cleanliness and organization of grocery department to uphold standards.
- Collaborated with team members to enhance daily operations and optimize workflow.
- Educated customers about organic products and dietary options to promote informed choices.
- Ensured all displays featured correct signage and promotional materials for clarity.
- Performed weekly inventory counts, reporting discrepancies to management promptly.
- Checked expiration dates on food items to uphold quality standards and reduce waste.
Package Handler
fed ex
Kennesaw
09.2025 - Current
- Inspected packages for damage prior to shipment, ensuring quality control.
- Loaded and unloaded trucks using safe lifting techniques and equipment.
- Scanned and sorted packages utilizing handheld scanners based on destination and service type.
- Sorted packages by destination to improve processing speed.
- Trained new employees on package handling procedures and safety measures.
- Collaborated with team members to streamline workflow during peak hours.
- Tracked parcel movement using handheld scanners and daily production sheets to maintain accurate records.
- Labeled parcels according to company guidelines to ensure proper identification.
Bank Teller
Wells Fargo
Kennesaw
12.2025 - 01.2026
- Processed customer transactions with accuracy and efficiency.
- Handled large sums of money securely while maintaining accuracy.
- Assisted customers with account inquiries and product information.
- Resolved customer issues professionally and promptly.
- Maintained cash drawer integrity through regular audits.
- Collaborated with team members to streamline branch operations and enhance customer service.
- Educated clients on digital banking services, improving their engagement and usage.
- Promoted bank products, contributing to increased customer satisfaction and retention.
Laborer
CMES
Duluth
05.2025 - 08.2025
- Operated hand tools and machinery for various construction tasks.
- Supported loading and unloading materials to ensure timely project execution.
- Coordinated material transfer between job sites to optimize workflow.
- Assisted skilled workers in laying asphalt and concrete materials.
- Prepared job sites by clearing debris and setting up safety barriers.
- Mixed and poured concrete according to project specifications and guidelines.
- Used shovels and rakes to spread dirt or gravel over surfaces for grading purposes.
- Performed routine equipment checks to uphold safety standards and ensure reliable operation.
- Loaded, unloaded, and transported materials such as asphalt, gravel, sand, and concrete to job sites.
- Laid asphalt using a variety of tools such as tamper plates or hand tampers.
Facility Attendant
Winthrop University Academic Success Center
Rock Hill
12.2024 - 05.2025
- Gym attendant
- Recreational facility attendant
- Trainer
- Maintained cleanliness and organization of study spaces for students.
- Assisted students in locating resources and navigating the facility.
- Monitored facility usage to ensure a safe and welcoming environment.
- Provided support during events, including setup and breakdown activities.
- Conducted group training sessions to enhance community engagement.
- Designed personalized fitness programs for diverse client needs.
- Demonstrated proper exercise techniques to ensure client safety.
- Assisted clients in setting and achieving fitness goals through guidance.
Server
Parc At Duluth
Duluth
06.2024 - 08.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Customer Service
Publix
Johns Creek
04.2021 - 06.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Verified that all coupons were valid prior to processing them into the system.
Education
Cyber Security -
Kennesaw State University
Kennesaw, GA05-2026
Bachelor of Science - Cyber security
Winthrop University
Rock Hill, SC05-2025
Skills
- Food Delivery
- Table Setting
- Order delivery practices
- Team member support
- Beverage Preparation
- Safe Food Handling
- Food Running
- Order Management
- Guest Engagement
- Table resetting
- Table Bussing
- Supply Restocking
- Strong Work Ethic
- Performance Improvement
- Network security
- Customer service
- Team collaboration
- Heavy lifting
- Data protection
- Risk assessment
- Shelf stocking
- Stock management
- Cyber threat analysis
- Stock rotation
Activities
True, honor roll, AP's
Certification
- Intro to cyber security
Timeline
Bank Teller
Wells Fargo
12.2025 - 01.2026
Grocery Team Member
Whole Food Market
11.2025 - Current
Package Handler
fed ex
09.2025 - Current
Laborer
CMES
05.2025 - 08.2025
Facility Attendant
Winthrop University Academic Success Center
12.2024 - 05.2025
Server
Parc At Duluth
06.2024 - 08.2024
Customer Service
Publix
04.2021 - 06.2024
Cyber Security -
Kennesaw State University
Bachelor of Science - Cyber security
Winthrop University