Jah’Zahria Iverson
Villa Rica
Summary
Dynamic server and bartender with a proven track record in delivering exceptional customer service. Skilled in relationship building, multitasking, and sales promotion, contributing to increased customer satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Hooters Inc.
Douglassville
06.2023 - Current
- Provided exceptional customer service in high-volume restaurant, enhancing guest experience.
- Build strong relationships with guests, resulting in repeat business and increased customer satisfaction.
- Process cash and credit card transactions accurately and efficiently.
- Promoted menu items and specials, driving increased sales and customer engagement.
- Assist with bartending duties and maintain knowledge of alcoholic beverages and responsible alcohol service practices.
- Collaborated with team members to streamline operations, ensuring efficient service delivery.
- Manage multiple tables and priorities simultaneously while maintaining attention to detail.
- Maintain cleanliness, organization, and compliance with company standards.
Education
High School Diploma -
Lennard High School
Ruskin, FL05-2019
Skills
- Bartending
- Customer Service
- Sales & Upselling
- Alcohol Awareness
- Cash and Credit Transactions
- Marketing & Brand Promotion
- Strong Multitasking Abilities
- Attention to Detail
- Time Management
- Punctual
- Reliable
- Team Collaboration
- Communication Skills
Affiliations
- Raised funds and participated in initiatives supporting Breast Cancer Awareness.
Awarded 2nd Runner-Up in the Hooters International Pageant.
Demonstrated leadership, professionalism, and community involvement through promotional and fundraising events.
Timeline
Server/Bartender
Hooters Inc.
06.2023 - Current
High School Diploma -
Lennard High School