Summary
Overview
Work History
Education
Skills
Product Expertise
Timeline
Generic

JAI VIGH

Johns Creek

Summary

Dynamic leader with extensive experience at IndusInd Bank, driving revenue growth and operational excellence. Expert in strategic leadership and fintech solutions, I successfully expanded product offerings and enhanced customer service, achieving significant portfolio growth. Proven ability in team development and risk management, delivering impactful results in competitive markets.

Overview

20
20
years of professional experience

Work History

Business State Head – Microfinance

Atyati Technologies Pvt Ltd
Lucknow
04.2024 - 03.2025
  • Company Overview: Fintech
  • Leading microfinance operations in Uttar Pradesh with a portfolio exceeding USD 40 Mn across 60+ branches and 40 under launch. Oversaw critical initiatives, including Rural Initiative Loans across 25 states in the Indian Sub continent with a network of 500+ Employees & 20,000+ agents.
  • Managing partnerships with Multiple Banks - Jana Bank, Federal Bank, and Yes Bank, supported by 20,000 agents and 400 MBCs.
  • Accountable for end-to-end disbursements, collections, and customer service excellence. Designed and executed strategies for Indian financial inclusion projects with 22 banking partners.
  • Fintech

Head of Operations

Tvam Technologies Pvt Ltd
Lucknow / Bengaluru
08.2022 - 04.2024
  • Company Overview: Startup/Fintech
  • Directed business operations for a fintech platform delivering financial, wellness, and health services. Launched comprehensive products, including insurance, loans, telecom, and healthcare services.
  • Expanded agent network from 20,000 to 50,000, enhancing rural market penetration.
  • Startup/Fintech

Regional Director - Business Operations

CMS Infosystems Pvt Ltd
UP
04.2020 - 02.2021
  • Directed regional operations for 8 core branches and 40 locations, servicing 20 banks and 200 corporate clients.
  • Led cash management for 3,500 ATMs and 2,000 business points with a 1,000-member workforce.

Vice President & Regional Head

IndusInd Bank
Lucknow
05.2015 - 08.2018
  • Headed 17 branches across UP East, managing a team of 250+ professionals.
  • Achieved fixed deposits, business accounts, corporate accounts, salary accounts & check in accounts regional revenue targets, driving cross-selling initiatives and operational excellence. Achieved Mortgages, Personal Loans, Credit Cards, Mutual Funds, Equity & Life Insurance, Health Insurance, Home Insurance targets.

Branch Head & Vice President

HSBC – The Honkong & Shanghai Banking Corporation
Lucknow
09.2011 - 05.2015
  • Increased HNI portfolios, enhanced branch profitability, customer service and maintained audit excellence.
  • Focused on cross-selling wealth products and maintaining superior service standards.

Branch Head / Assistant Vice President

HDFC Bank
Lucknow
09.2009 - 08.2011
  • Expanded branch liability base from USD 35 Mn to USD 65 Mn crore through strategic fixed deposits, business and saving account growth.
  • Sales Expertise in Retail Branch Banking Products / Cross Sales of Wealth Products / Insurance to existing & new customers.

Branch Head & Cluster Manager

Standard Chartered Bank
Mumbai & Chandigarh
11.2006 - 09.2009
  • Spearheaded unsecured loans and retail asset sales across Northern India, achieving high revenue growth.

Zonal Head (West India)

IDBI Bank Ltd.
12.2004 - 10.2006
  • Directed retail asset operations with a salesforce of 150+ executives across Maharashtra, Gujarat, Rajasthan and also UP and Punjab in India.

Education

PG Diploma - Business Administration (Marketing)

ICFAI Business School
New Delhi, India

Bachelor of Engineering - Industrial Engineering

S.R.K.N. Engineering College
Nagpur, India

Skills

  • Strategic leadership
  • Retail banking and products
  • Health and life insurance
  • Business development
  • Operations management
  • Customer service excellence
  • Fintech solutions
  • Microfinance strategies
  • Revenue growth initiatives
  • Risk and compliance management
  • Collections processes
  • Distribution management
  • Team development and training
  • Corporate account management
  • Business account services
  • Personal account handling
  • Savings and term deposits
  • Fixed deposit management
  • Mortgage solutions
  • Personal loan offerings
  • Unsecured loan options
  • Car loan facilitation
  • Commercial vehicle financing
  • Mutual fund investments
  • Investment strategies
  • Credit card services
  • Forex product offerings

Product Expertise

  • Corporate, Business, Personal & Savings Accounts
  • Term / Fixed Deposits
  • Health & Life Insurance
  • Mortgages
  • Personal / Unsecured Loans
  • Car / Commercial Vehicles Loans
  • Mutual Funds / Investments
  • Credit Cards
  • Forex Products

Timeline

Business State Head – Microfinance

Atyati Technologies Pvt Ltd
04.2024 - 03.2025

Head of Operations

Tvam Technologies Pvt Ltd
08.2022 - 04.2024

Regional Director - Business Operations

CMS Infosystems Pvt Ltd
04.2020 - 02.2021

Vice President & Regional Head

IndusInd Bank
05.2015 - 08.2018

Branch Head & Vice President

HSBC – The Honkong & Shanghai Banking Corporation
09.2011 - 05.2015

Branch Head / Assistant Vice President

HDFC Bank
09.2009 - 08.2011

Branch Head & Cluster Manager

Standard Chartered Bank
11.2006 - 09.2009

Zonal Head (West India)

IDBI Bank Ltd.
12.2004 - 10.2006

PG Diploma - Business Administration (Marketing)

ICFAI Business School

Bachelor of Engineering - Industrial Engineering

S.R.K.N. Engineering College

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