Jaiden Rivera
Savannah
Summary
Dynamic marketing professional with a proven track record of creating engaging content and driving customer engagement through social media platforms. Skilled in event planning and customer service, adept at designing merchandise and effectively responding to customer feedback. Demonstrated ability to manage time efficiently and collaborate in marketing meetings to achieve organizational goals.
Experienced with crafting and serving specialty beverages based on location. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
7
7
years of professional experience
Work History
Marketing and Warehouse Assistant
Doc Watts Electric
05.2020 - Current
- Coordinated marketing campaigns across multiple platforms to enhance brand visibility including banners for school partnerships, social media post, and video testimonials
- Developed new products for merchandising such as: stickers, shirts, hats, and business cards
- Engaged in social interactions online by responding to positive and negative customer reviews in a professional and respectful manner.
- Removed excess materials such as wire and batteries from previous jobs and negotiated with scrap companies to gain $750-1,000 in material revenue
Barista
Herbalife Nutrition
05.2019 - 06.2020
- Developed and maintained extensive knowledge of Herbalife products to provide tailored beverage recommendations
- efficiently served customers their requested order with 100% accuracy
- Gained knowledge regarding the products that go into the beverages so that I may inform customers about them and create new beverages
Education
Bachelor of Arts (B.A.) - Industrial design Candidate
Savannah College of Art & Design
Savannah, GA05.2028
High School Diploma -
Trinity Preparatory School of Florida
Winter Park05-2024
Skills
- Public Speaking
- Customer service
- Team collaboration
- Time management
- Social media marketing
- Event planning
Timeline
Marketing and Warehouse Assistant
Doc Watts Electric
05.2020 - Current
Barista
Herbalife Nutrition
05.2019 - 06.2020
Bachelor of Arts (B.A.) - Industrial design Candidate
Savannah College of Art & Design
High School Diploma -
Trinity Preparatory School of Florida
Hobbies and Interests
Guitar, Piano
Awards & Honors
Honor Roll
Socials
Instagram- @JaidenJR_05
LinkedIn- Jaiden Rivera