Jaiden Maria Herrin
Cumming,GA
Summary
Talented Tutor offering outstanding communication and problem-solving skills. Fosters positive learning environment by encouraging students to develop individual skills. Specializing in 1:1 instruction, team collaboration and relations with students, parents and support staff. Currently pursuing an online Master's of Library and Information Science degree.
Overview
6
6
years of professional experience
Work History
In-School Tutor
The Princeton Review & Applerouth Tutoring Services
05.2023 - Current
- Motivated students in groups of 1-4 towards learning and studying to build self-confidence and reduce fear of failure in English and math.
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete weekly homework assignments, identify lagging skills, and correct weaknesses.
- Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
- Collaborated with teachers, administrators and parents to determine how best to support student success.
- Conducted review sessions to help students prepare for tests.
- Led tutoring workshops for groups of students with related tutoring needs.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
Resident Advisor
Kennesaw State University Housing
07.2021 - 01.2023
- Fostered a safe learning environment by providing crisis intervention services when necessary
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed
- Demonstrated ability to effectively handle a high volume of inbound calls
- Conducted one-on-one meetings with residents in order to assess their satisfaction levels with living on campus
- Assisted with planning and implementing campus events, programs, and activities
- Utilized Zoom to facilitate virtual meetings, events, and community gatherings, fostering engagement and communication among residents
Editorial Intern
Fresh Take Georgia
08.2022 - 12.2022
- Uploaded digital images for editing, archiving and electronic transmission
- Chose graphics to accompany published stories
- Developed story or content ideas, considering reader or audience appeal
- Crafted news stories by gathering information from reporters and sources
- Conducted interviews with sources over the phone or in person
- Worked with writers to assist with story development and research.
- Coordinated with editors and graphic designers to plan page layouts.
Library Assistant
Horace W. Sturgis Library
02.2020 - 07.2022
- Greeted patrons upon entrance to library and offered assistance with needs or issues
- Processed interlibrary loan requests for patrons
- Managed inbound calls efficiently in a library setting, providing exemplary customer service and assistance to patrons
- Conducted inventory of library collections on a regular basis
- Maintained accurate records of circulation activities including check-ins and outs and overdue items
- Performed network troubleshooting to resolve connectivity issues and ensure smooth operations
- Assisted patrons with password resets and provided technical support for internet use and various technologies at the library, ensuring smooth and efficient access to resources
- Scanned documents into the library's digital repository system
Associate Customer Support Rep.
Youth Today
09.2019 - 02.2020
- Consistently delivered exceptional customer service as a call center representative, resolving inquiries and concerns promptly and effectively to ensure high levels of customer satisfaction
- Cultivated relationships with influencers in target markets for promotional opportunities
- Evaluated digital presence by product, service or brand to help define digital strategies
Education
Master of Science - Library And Information Science
Valdosta State University
Valdosta, GA05-2027
Bachelor of Science - Journalism and Emerging Media, Legal Studies
Kennesaw State University
Kennesaw, GA05.2023
High School Diploma -
Veterans High School
Kathleen, GA05.2019
Skills
- Continuous professional development
- Positive reinforcement strategies
- Goal setting and tracking
- Problem solving techniques
- Skilled researcher
- Cataloging and shelving
- Editing
- Digital marketing
- Fact-checking and research
- Strong writing skills
- Educational feedback
- Learning techniques
- Math skills assessments
- Writing assessments
- Online learning platforms
- Homework assistance
Timeline
In-School Tutor
The Princeton Review & Applerouth Tutoring Services
05.2023 - Current
Editorial Intern
Fresh Take Georgia
08.2022 - 12.2022
Resident Advisor
Kennesaw State University Housing
07.2021 - 01.2023
Library Assistant
Horace W. Sturgis Library
02.2020 - 07.2022
Associate Customer Support Rep.
Youth Today
09.2019 - 02.2020
Master of Science - Library And Information Science
Valdosta State University
Bachelor of Science - Journalism and Emerging Media, Legal Studies
Kennesaw State University
High School Diploma -
Veterans High School
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