Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jaidyn Harrell

Cairo

Summary

Customer Service Specialist experienced in statistical analysis, quoting, and negotiation. Achieved effective prioritization and multitasking in fast-paced environments through strong collaboration and teamwork. Handled escalated customer support issues, contributing to improved customer satisfaction and business outcomes.

Overview

3
3
years of professional experience

Work History

Underwriter

Senior Life Insurance Company
Thomasville
12.2025 - 06.2026
  • Reviewed agent recordings to ensure accuracy of information provided
  • Communicated with agents to correct identified discrepancies
  • Maintained consistent focus while auditing audio recordings for compliance
  • Evaluated insurance applications for risk assessment and underwriting guidelines.

House Cleaner

Tickled pink
Thomasville
08.2023 - 06.2024
  • Cleaned residential spaces using eco-friendly products and equipment.
  • Followed detailed checklists to ensure thorough cleaning of all areas.
  • Organized supplies and maintained cleanliness of cleaning tools and materials.

Education

Penn Foster Career School
Scranton, PA

Skills

  • Risk assessment
  • Customer service
  • Attention to detail
  • Effective communication
  • Team collaboration
  • Relationship building
  • Phlebotomy Skills
  • Policy evaluation
  • Insurance underwriting
  • Claims analysis
  • Underwriting guidelines

Languages

English
Professional

References

References available upon request.

Timeline

Underwriter

Senior Life Insurance Company
12.2025 - 06.2026

House Cleaner

Tickled pink
08.2023 - 06.2024

Penn Foster Career School
Jaidyn Harrell