Jaimie Gibson
Talking Rock,GA
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Positive and outgoing with strong communication skills and customer-focused attitude. Understanding of call center operations, coupled with skills in problem-solving and multitasking. Capable of enhancing customer satisfaction and contributing to team success.
Overview
24
24
years of professional experience
Work History
Delivery Driver
Domino's Pizza
04.2021 - Current
- Navigated delivery routes efficiently to ensure timely arrival of packages.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Utilized GPS technology for optimal route planning and navigation assistance.
- Provided exceptional customer service by addressing inquiries during delivery interactions.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Assistant National Account Manager
Temporary Accomodations
06.2017 - 04.2021
- Developed and maintained strong relationships with national clients to enhance customer satisfaction.
- Supervised and trained new hires on best practices and proper protocols.
- Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
- Fostered an environment of collaboration and open communication with internal teams to ensure seamless execution of national account initiatives.
- Coordinated with insurance adjusters to verify timelines and payment amounts approved for temporary housing.
- Completed and verified all lease agreements to set up temporary housing and payment through approved timelines from insurance company.
Store Manager
Dominos's Pizza
06.2011 - 06.2017
- Oversaw daily operations, ensuring optimal store performance and customer satisfaction.
- Trained and mentored staff, fostering a culture of teamwork and accountability.
- Collaborated with corporate teams to align store objectives with organizational goals, enhancing operational efficiency.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assistant Store Manager
CVS Pharmacy
05.2001 - 12.2010
- Led daily operations to optimize store performance and enhance customer satisfaction.
- Trained and mentored staff to improve service quality and operational efficiency.
- Oversaw scheduling and employee assignments to ensure optimal coverage during peak hours.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
No Degree - Marine Biology
Southampton College, LIU
Southampton, NYSkills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Inventory control
- Scheduling
- Detail-oriented
- Time management
- Dependable and reliable
- Client relationship building
- Account management
Timeline
Delivery Driver
Domino's Pizza
04.2021 - Current
Assistant National Account Manager
Temporary Accomodations
06.2017 - 04.2021
Store Manager
Dominos's Pizza
06.2011 - 06.2017
Assistant Store Manager
CVS Pharmacy
05.2001 - 12.2010
No Degree - Marine Biology
Southampton College, LIU
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