Jaiyesimi Akpassa
Atlanta
Summary
Compassionate and dedicated CNA with a proven track record at PruittHealth, excelling in patient care and vital signs monitoring. Recognized for enhancing patient satisfaction through emotional support and effective communication. A reliable team player skilled in clinical documentation and problem-solving, committed to delivering high-quality, patient-focused care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNA
PruittHealth
Decatur, GA
03.2025 - 02.2026
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of patient areas, adhering to infection control protocols.
- Documented patient care accurately in electronic health records systems.
- Collaborated with healthcare team to implement personalized care plans.
- Supported mobility exercises for patients, promoting independence and recovery.
- Engaged patients in social activities, enhancing emotional well-being and interaction.
- Responded swiftly to patient needs, demonstrating adaptability in high-pressure situations.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Freight Team Associate
Home Depot
Atlanta, GA
12.2023 - 02.2025
- Operated forklifts and pallet jacks to efficiently move merchandise within warehouse.
- Trained new associates on proper handling techniques and safety protocols for freight operations.
- Monitored stock levels, reporting discrepancies to leadership for timely resolutions.
- Implemented best practices for inventory rotation, reducing waste and improving product availability.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Loaded and unloaded trucks.
- Scanned items on arrival and departure to create accurate tracking records.
- Streamlined inbound freight procedures for faster unloading, sorting, and storage of shipments.
- Enhanced team performance by providing ongoing training, support, and feedback to associates.
- Complied with company and legal requirements to maintain safe working environment.
- Minimized shipment errors by conducting thorough quality control checks during packing stages.
- Maximized space utilization by optimizing warehouse layout design and organization strategies.
- Improved warehouse efficiency by organizing and managing the freight team''s daily tasks.
- Collaborated with other departments to ensure seamless integration of freight operations within the company''s overall supply chain process.
- Ensured timely deliveries by coordinating with drivers and maintaining clear communication channels with customers.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Verified and noted count and condition of cargo received.
- Collaborated with team members to resolve challenges and improve productivity.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Inspected freight for any damage or faults prior to loading.
- Operated computer systems to track shipments to improve efficiency and accuracy.
- Loaded and unloaded freight shipments, ensuring accurate inventory management.
- Assisted in maintaining cleanliness and organization of work areas to enhance safety.
- Collaborated with team members to optimize restocking processes, improving workflow efficiency.
- Conducted regular inspections of equipment to ensure operational safety standards were met.
Service Champion
Taco Bell
Atlanta, GA
06.2023 - 10.2023
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed food preparation and assembly to meet quality standards and operational efficiency.
- Trained new team members on service protocols and operational procedures.
- Maintained cleanliness of work areas, adhering to health and safety regulations.
- Handled cash transactions accurately, contributing to financial accountability.
- Collaborated with team members to optimize workflow during peak hours.
- Resolved customer complaints swiftly, enhancing overall dining experience.
- Implemented process improvements that increased service speed and efficiency.
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
- Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
- Greeted customers, answered questions and took orders.
- Supported inventory management efforts by restocking supplies as needed and alerting management when items were running low.
- Resolved customer complaints gracefully, ensuring repeat business and customer loyalty.
- Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
- Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.
- Ensured correct preparation methods were followed according to recipes and guidelines.
- Kept accurate register and dropped excess cash into safe at regular intervals.
- Maintained counter areas in neat and clean fashion.
- Ensured that all food handling procedures were adhered to for maximum safety standards compliance.
- Input food and drink orders into system, documented special requests and processed payments.
- Participated actively in team meetings for continuous improvement efforts.
Education
Biology
Georgia State University
Atlanta, GA05.2027
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Feeding assistance
- Dressing assistance
- End-of-life care
- Patient transfers
- Emotional support
- Clinical documentation
- Medication administration
- Problem-solving
- Critical thinking
- Team collaboration
- Active listening
- Flexibility and adaptability
- Conflict resolution
- Patient advocacy
- Health monitoring
- Patient hygiene assistance
- Toileting assistance
- Reliable team player
- Safety precautions
- Compassionate
- Patient-focused care
- Geriatric care
- Supporting personal needs
- Responding to emergencies
- Documenting behaviors
- Patient relationship building
- Medical terminology
- Adaptable
- Observing responses
- Condition monitoring
- Quality assurance controls
Certification
- CNA - Certified Nurse Assistant
- BLS - Basic Life Support Certified
Timeline
CNA
PruittHealth
03.2025 - 02.2026
Freight Team Associate
Home Depot
12.2023 - 02.2025
Service Champion
Taco Bell
06.2023 - 10.2023
Biology
Georgia State University