Jake Rowell
Kennesaw
Summary
Driven and adaptable, this professional has a track record of enhancing team efficiency and customer satisfaction at Autobell Car Wash, Chick-fil-A, and Governors Towne Club. Excelled in leadership roles, significantly improving service and quality throughout the workday. Skilled in customer service and satisfaction. Organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Dependable professional with a track record of success in the field, attention to detail, and a proactive mindset. Seeks opportunities to improve processes and workflows for the team's benefit. Conscientious, hardworking, and excels at multitasking in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Team Member
Chick-Fil-A
Acworth
08.2022 - 07.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Contributed to team success by completing jobs quickly and accurately
- Operated register to process payments and collect cash payment for order totals
- Trained new team members by relating information on company procedures and safety requirements
Cart Barn Attendant
Governors Towne Club
Acworth
08.2022 - 02.2023
- Supported tournament operations, contributing to successful events
- Collaborated with pro shop staff to ensure seamless communication about guests
- Promoted a positive guest experience
Team Lead and Manager in Training
Autobell Car Wash
Acworth
08.2021 - 09.2022
- Supervised day-to-day operations to meet performance, quality, and service expectations
- Maintained a clean, safe, and organized store environment
- Monitored cash intake and deposit records
- Improved customer satisfaction by addressing and resolving complaints promptly
- Mentored junior staff members in their professional development
Education
BBA - Communications
University of West Georgia
Carrollton, GA04.2027
High School Diploma -
North Paulding Highschool
Dallas, GA05.2023
Skills
- Service Excellence
- Workforce Development
- POS System Proficiency
- Social media expertise
- Adaptability in Dynamic Environments
- Effective Team Collaboration
- Constructive Outlook
- Physical Strength
- Effective Leadership Skills
References
References available upon request.
Timeline
Team Member
Chick-Fil-A
08.2022 - 07.2023
Cart Barn Attendant
Governors Towne Club
08.2022 - 02.2023
Team Lead and Manager in Training
Autobell Car Wash
08.2021 - 09.2022
BBA - Communications
University of West Georgia
High School Diploma -
North Paulding Highschool
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