Jakkia Bolton
Conyers
Summary
Administrative professional with a proven track record at the Department of Juvenile Justice, excelling in customer service and data entry. Adapt at maintaining confidentiality and enhancing operational efficiency, I effectively managed sensitive information while fostering strong relationships with clients. Committed to delivering exceptional support and ensuring seamless office administration.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Department of Juvenile Justice
03.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Assistant Cook
CDI Head Start
10.2019 - 01.2022
- Prepared food orders to support other team members.
- Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
- Maintained proper food safety practices, ensuring a healthy and safe dining.
- Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
- Collaborated with team members to execute successful daily meal services for up to 200 youth.
Membership Clerk
Boys & Girls Club Of Metro Atlanta
11.2008 - 12.2018
- Maintained an organized filing system for membership records, administrative tasks and improving efficiency.
- Processed membership applications, ensuring accurate data entry and timely updates in the database.
- Helped parents navigate systems, pay for services and resolve different concerns.
Education
No Degree - Medical Office Administration
Laurus Technical College
Decatur, Ga 05-2009
High School Diploma -
Southside High School
Atlanta, Ga 05-2008
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
Timeline
Administrative Assistant
Department of Juvenile Justice
03.2023 - Current
Assistant Cook
CDI Head Start
10.2019 - 01.2022
Membership Clerk
Boys & Girls Club Of Metro Atlanta
11.2008 - 12.2018
No Degree - Medical Office Administration
Laurus Technical College
High School Diploma -
Southside High School
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