JaKyra Akers
Hinesville,GA
Summary
Dedicated cashier with a proven track record at Big Lots, adept in money handling and customer service. Excelled in building customer relationships, enhancing shopping experiences, and adapting to new POS technologies. Demonstrated exceptional work ethic, integrity, and empathy, significantly improving customer loyalty and operational accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Big Lots
09.2024 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier
Its Fashion Metro
08.2024 - 10.2024
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Used POS system to enter orders, process payments and issue receipts.
- Enhanced shopping experience, provided product information and location assistance.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Stocked, tagged and displayed merchandise as required.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Firehouse Subs
01.2023 - 05.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
Education
High School Diploma -
Bradwell Institute
100 Pafford St, Hinesville, GA 3131305-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Money handling
- Product restocking
- Order taking
- Written and verbal communication
- Refunds and exchanges
Certification
Early Childhood Education (ECE)
Timeline
Cashier
Big Lots
09.2024 - Current
Cashier
Its Fashion Metro
08.2024 - 10.2024
Cashier
Firehouse Subs
01.2023 - 05.2023
High School Diploma -
Bradwell Institute
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