Jalana Valcourt
Jonesboro
Summary
Reliable and detail-oriented professional with practical experience in facility maintenance, customer service, and team environments. Demonstrates an ability to keep spaces clean and organized while working efficiently and collaboratively. Brings a strong work ethic, punctuality, and dedication to safety, cleanliness, and positive guest experiences.
Overview
7
7
years of professional experience
Work History
Cashier
Kroger
05.2025 - Current
- Assisted customers with inquiries, providing accurate product information and support.
- Maintained the cleanliness and organization of checkout areas to enhance customer experience.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Volunteer
STING Inc.
05.2019 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
Bachelor of Computer Science - Mechanical Engineering
Clayton State University
Morrow, GA05-2029
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Customer service
- Time management skills
- Reliability and punctuality
- Complex Problem-solving
- Merchandise restocking
- Staff training
- Clear communication
Timeline
Cashier
Kroger
05.2025 - Current
Volunteer
STING Inc.
05.2019 - Current
Bachelor of Computer Science - Mechanical Engineering
Clayton State University