Jalaysia Mims
DANVILLE
Summary
Versatile professional with a strong background in human resources and customer service, demonstrated at the Army and Walmart. Excelled in HR policies, payroll administration, and enhancing customer satisfaction. Achieved consistent compliance and high satisfaction ratings through effective team collaboration and exceptional communication skills. Proven ability to mentor staff and improve workplace efficiency. Experienced with employee relations, recruitment, and policy development. Utilizes strategic planning to enhance organizational effectiveness. Strong understanding of talent management and compliance.
Overview
4
4
years of professional experience
Work History
Human Resources Specialist
Army
10.2023 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
Warehouse Picker
Academy Warehouse
06.2024 - 01.2025
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations.
Online Personal Shopper
Walmart
11.2023 - 01.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
Cashier
Burger King
12.2020 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Wilkinson County High School
McIntyre, GA05-2023
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Training development
- Payroll administration
- Package handling
- Workplace cleanliness
- Shipping and packaging
- Time management skills
- Team collaboration
- Written and verbal communication
- Patience and empathy
Timeline
Warehouse Picker
Academy Warehouse
06.2024 - 01.2025
Online Personal Shopper
Walmart
11.2023 - 01.2024
Human Resources Specialist
Army
10.2023 - Current
Cashier
Burger King
12.2020 - 05.2023
High School Diploma -
Wilkinson County High School
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