Jalee Waits
Statesboro
Summary
Dedicated front-of-house employee known for exceptional customer service, effective communication, and teamwork. Committed to maintaining high health and safety standards while ensuring a positive dining experience.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Chick-fil-A
Statesboro
11.2024 - Current
- Greeted customers warmly and ensured a positive dining experience.
- Took customer orders accurately and efficiently using point-of-sale system.
- Maintained cleanliness of dining area and restrooms throughout shifts.
- Collaborated with team members to meet peak service demands during busy hours.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Explained menu items, took orders and delivered food courses according to instruction.
- Prepared drinks upon request according to recipes and standards set by management.
- Adhered to all health code regulations when handling food items or beverages.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Delivered guest orders to correct tables or take-out counter.
- Worked with managers to report and resolve customer issues or concerns.
- Followed national, state and local safety, health and sanitation guidelines to protect guests.
- Upheld company standards and values, representing the brand positively.
Front Desk Agent
Empower Fitness
Statesboro
05.2024 - 11.2024
- Greeted and assisted members with inquiries and service requests.
- Managed front desk operations and coordinated member check-ins efficiently.
- Maintained cleanliness and organization of the reception area for a welcoming environment.
- Handled membership registrations and updates using company software systems.
- Provided information about fitness classes, schedules, and facilities to members.
- Answered phones, responded to inquiries, and took messages.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
Concessions Worker
IBIS
Statesboro
03.2023 - 05.2024
- Operated concession stands during events to ensure smooth service.
- Prepared and served food and beverages to customers promptly.
- Managed cash register and processed customer transactions accurately.
- Operated cash registers to process payments from customers.
- Maintained cleanliness and organization of the concession area.
- Followed safety and hygiene protocols during food preparation and service.
- Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
- Adhered to health department regulations regarding food handling practices.
Education
High School Diploma -
Bulloch Academy
Statesboro, GA05-2026
Some College (No Degree) - Nursing
Georgia Southern University
Statesboro, GA06-2026
Skills
- Point-of-sale operation
- Point of sale systems
- Cash handling proficiency
- Health and safety standards
- Health and safety
- Customer service
- Effective communication
- Clear communication
- Team collaboration
- Punctuality and reliability
- Organizational skills
- Time management
- Problem resolution
- Positive demeanor
- Strong work ethic
- Team player attitude
- Professional appearance
Timeline
Front of House Employee
Chick-fil-A
11.2024 - Current
Front Desk Agent
Empower Fitness
05.2024 - 11.2024
Concessions Worker
IBIS
03.2023 - 05.2024
High School Diploma -
Bulloch Academy
Some College (No Degree) - Nursing
Georgia Southern University