Jaleel Muhammad
Patina, Downtown Los Angeles
Atlanta
6
years of professional experience
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Work History
Server/Barback
1 Year 7 Months- Delivered attentive table service, anticipating guest needs and maintaining dining room standards.
- Processed orders accurately through POS systems, coordinating timing between kitchen and service staff.
- Guided guests through menu selections, describing ingredients, preparations, and daily specials.
- Resolved guest concerns promptly, preserving positive service experience and supporting repeat business.
- Cleaned bar surfaces, equipment, and work areas to meet sanitation standards.
- Monitored stock levels and communicated replenishment needs to prevent service delays.
- Responded quickly to rush periods, maintaining speed and consistency across bar operations.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Server
2 Years 2 Months- Greeted guests promptly and guided menu selections with accurate, attentive service
- Delivered food and beverages efficiently while maintaining order accuracy and table timing
- Processed guest payments and balanced checks using point-of-sale system
- Coordinated with kitchen staff to communicate special requests and dietary needs
Education
High School Diploma
Building Performance Inspector - HVAC
Skills
Guest Relations and Customer Service
Food and Beverage Service
Upselling and Suggestive Selling
Multitasking in Fast-Paced Environments
Restaurant and Bar Operations
Teamwork and Communication
Attention to Detail
Professional Guest Interaction
Time Management
Hospitality and Guest Satisfaction
Timeline
Server/Barback
Patina, Downtown Los Angeles
08.2018 - 03.2020Read More
Server
R Thomas Deluxe Grill
07.2014 - 09.2016Read More
Atlanta Technical College
Building Performance Inspector from HVAC
Read More
Blackstone Academy
High School Diploma
Read More