Jaleesa Tucker
CONYERS
Summary
Dedicated and adaptable professional with over a decade of experience in customer service, operations, and team leadership. Skilled in managing people, processes, and resources to achieve organizational goals. Known for strong communication, problem-solving, and time management abilities. Seeking opportunities to contribute to a company's success while continuing to grow professionally.
Overview
14
14
years of professional experience
Work History
School Custodial Cleaner
ABM - Facility Services
Conyers, GA
09.2023 - 09.2026
- Cleaned restrooms, lobbies, classrooms, and common areas to maintain consistent facility standards.
- Inspected assigned areas and reported maintenance or safety concerns promptly.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
Shift Analyst
Spirit's Logistics
Ellenwood, GA
09.2017 - 08.2023
- Coordinated with warehouse leads to adjust staging priorities, reducing dock congestion during peak windows.
- Presented daily shift performance summaries to cross-functional teams to drive data-driven decision making.
- Audited daily shift logs and operational metrics to ensure strict compliance with company safety and quality standards.
- Prepared detailed end of the shift analytical reports for management to highlight production trends and output.
Facilities Assistant
Wayne State University
Detroit, MI
02.2015 - 08.2017
- Inspected building conditions, identifying safety hazards and reporting needed repairs for corrective action.
- Coordinated work order requests, routing maintenance issues to appropriate trades for timely resolution.
- Supported preventive maintenance activities by preparing supplies, access, and documentation for technicians.
- Assisted with event setup and breakdown, arranging furniture and equipment for campus spaces.
Sales Floor Associate
Walmart
Conyers, GA
05.2012 - 12.2014
- Restocked merchandise and maintained organized, fully stocked shelves throughout assigned departments
- Collaborated with team members to complete freight handling, pallet movement, and floor resets
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
Education
High School Diploma -
Salem High School
Conyers, GA05-2012
Skills
- Inventory & Logistics Management
- Health Standards Compliance
- Time Management & Organization
- Customer Service Excellence
- Team Leadership
- Conflict Resolution
- Sanitation Standards
Technical Skills
- MIcrosoft Office Suite
- CRM Tools: Salesforce, Slack, LiveChat, Zendesk
- Inventory Systems & Warehouse Logistics
- Data Entry & Database Management
Timeline
School Custodial Cleaner
ABM - Facility Services
09.2023 - 09.2026
Shift Analyst
Spirit's Logistics
09.2017 - 08.2023
Facilities Assistant
Wayne State University
02.2015 - 08.2017
Sales Floor Associate
Walmart
05.2012 - 12.2014
High School Diploma -
Salem High School