Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jalen Pryor

Lithonia

Summary

Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Banquet Server

Marriot Hotel
Atlanta
04.2025 - Current
  • Handled guest inquiries and resolved issues during service promptly.
  • Followed safety and sanitation protocols throughout all service activities.
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Provided exceptional service to high volume of daily customers.
  • Cleared away used plates and utensils following end of meal service.
  • Educated guests on meals during by answering questions and bringing special orders.

Bar Manager

Phó Cue
Atlanta
01.2018 - 09.2024
  • Established new work culture to foster collaboration and productivity.
  • Managed facilities and external operations to ensure smooth daily functions.
  • Developed seasonal cocktail menus, enhancing guest experience and beverage variety.
  • Oversaw day-to-day operations while maintaining high quality of goods.
  • Coordinated fiscal reports to track financial performance.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Provided exceptional customer service in a fast-paced environment.
  • Collaborated with kitchen staff to ensure timely service.

Hospitality Staff

Proof of the Pudding
Atlanta
07.2018 - 01.2020
  • Prepared, cooked, baked, and served meals for Atlanta's professional sports team weekly.
  • Facilitated additional food preparation tasks to improve operational efficiency.
  • Organized café area setup for convenient access by players and staff.
  • Interacted with players and athletic staff professionally.
  • Maintained cleanliness and ensured sanitation of facilities to meet hygiene standards.
  • Provided exceptional customer service in fast-paced catering events.
  • Managed inventory of supplies and communicated needs to supervisors.
  • Followed health and safety regulations to ensure food safety standards.

Floor Guard

United Skates of America
Tampa
12.2015 - 12.2016
  • Monitored skate floor for safety, managing flow and clearing debris as needed.
  • Responded quickly to accidents by clearing the area to ensure skater safety.
  • Collaborated with staff to entertain guests via games and prize distribution.
  • Engaged guests as a mascot, promoting a lively atmosphere at events.
  • Enforced facility policies to maintain a fun and safe environment.
  • Conducted regular checks of equipment for proper functioning.
  • Responded promptly to incidents and resolved conflicts among guests.
  • Collaborated with team members to ensure efficient operations during events.
  • Engaged with patrons to promote a positive skating experience.

Education

Bachelor's - Criminal Justice

Georgia State University
Atlanta, GA
06.2025

Magnet Program - Criminal Justice

Thomas Jefferson High School
Tampa, FL
06.2016

Skills

  • Organizational skills
  • Adaptability
  • Time management
  • Conflict resolution
  • Emergency awareness
  • Multitasking
  • Team collaboration
  • Inventory management
  • Public speaking
  • Microsoft Office and CRM software

Certification

  • West Point Society Leadership and Ethics Training Certification
  • West Point Society- Florida West Coast Leadership and Ethics Conference
  • March 2015 to Present
  • - Students who attended were given training and discussions on leadership and ethical concepts facilitated by current West Point Cadets.

Timeline

Banquet Server

Marriot Hotel
04.2025 - Current

Hospitality Staff

Proof of the Pudding
07.2018 - 01.2020

Bar Manager

Phó Cue
01.2018 - 09.2024

Floor Guard

United Skates of America
12.2015 - 12.2016

Bachelor's - Criminal Justice

Georgia State University

Magnet Program - Criminal Justice

Thomas Jefferson High School

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Jalen Pryor