Jalexyia Gant
Thomson
Summary
I am a loyal and trustworthy employee who can work alone or as part of a team. I am a quick to learn and willing to adapt to any job. I am a competent, loyal, hard working employee with the ability to achieve tasks when working alone or as part of a team. I am punctual with an excellent attendance record.
Overview
5
5
years of professional experience
Work History
Customer service representative
Teleperformance
Augusta, Georgia
08.2022 - 10.2025
- Builds and maintain business relationship with clients by providing prompt and accurate service
- Communicate via telephone and chat with existing customers in order to solve inquiries
- Maintain received information properly in the system
- Answer and direct all calls in a professional and friendly manner
Assembly
Club Car
Augusta, Georgia
06.2020 - 07.2022
- Inspect units for options and configurations to ensure compliance with model number and customer expectations.
- Enter defects identified at the inspection station into an electronic system.
- Correct minor issues identified at the inspection station and identify units with major defects for rework.
- Escalate quality issues to assign Quality Technicians and Operations Leadership.
- Inspect the quality of brazing operations and provide feedback to affected cells.
- Review wiring graphics and standard work to verify the correct wiring of units.
- Collect and statistically analyze data supporting quality initiatives and other projects.
Education
High School Diploma - undefined
Thomson high school
Thomson, Georgia05.2021
Skills
- Assemble
- Appointment scheduling
Timeline
Customer service representative
Teleperformance
08.2022 - 10.2025
Assembly
Club Car
06.2020 - 07.2022
High School Diploma - undefined
Thomson high school