Jalilah Hartwell
Columbus
Summary
Dynamic and dedicated cashier with proven expertise at Sharks Fish & Chicken, excelling in customer service and cash handling. Recognized for enhancing checkout efficiency and resolving customer inquiries, ensuring satisfaction. Committed to maintaining a clean environment while training new staff, demonstrating strong work ethic and professionalism.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Sharks Fish & Chicken
06.2023 - Current
- Processed customer transactions accurately and efficiently using POS systems.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Handled customer inquiries and resolved issues to enhance satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained accurate cash drawer balances through diligent cash handling practices.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Lil Caesars
01.2023 - 06.2023
- Collaborated with kitchen staff to ensure timely order fulfillment during peak hours.
- Monitored inventory levels, alerting management of restocking needs for supplies.
- Implemented suggestions for improving checkout efficiency and reducing wait times.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Connection Academy
Columbus, GA08-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Order packaging
Timeline
Cashier
Sharks Fish & Chicken
06.2023 - Current
Cashier
Lil Caesars
01.2023 - 06.2023
High School Diploma -
Connection Academy