Directed team operations and led shifts to optimize performance and efficiency.
Overview
2026
2026
years of professional experience
Work History
General Merchandise Lead
Target
2024 - Current
Managed inventory and supplies, ensuring consistent availability of ingredients and reducing waste through efficient stock rotation.
Promoted seasonal menu items through engaging customer interactions, contributing to increased sales and heightened brand awareness.
Monitored customer feedback and adjusted service strategies accordingly, leading to noticeable improvements in service speed and quality.
Shift supervisor
Macy’s / Starbucks
03.2021 - 11.2024
Shift supervisor at Starbucks
Assisted in scheduling and provided leadership
Develop and implement training programs for new and existing employees to improve efficiency and productivity in daily operations.
Conduct regular quality checks on beverages to ensure consistency and customer satisfaction.
Implement and enforce Starbucks' health and safety procedures to ensure a clean and safe working environment for all employees.
Appointment scheduler
Denise transportation
01.2020 - 12.2021
Answered phone calls and assisted with making appointments.
Utilized fast pace and good ear to efficiently schedule appointments.
Worked at Denise Transportation as an Appointment Scheduler.
Education
High School Diploma -
Georgia Cyber Academy
06.2019
Skills
Demonstrated exceptional communication and verbal skills to facilitate collaboration and information exchange
Demonstrated exceptional efficiency in task execution
Initiated and implemented proactive strategies to enhance team performance
Assisted teams in adapting to changing project requirements Supported colleagues in achieving flexible work arrangements Contributed to a collaborative environment by accommodating diverse schedules
Demonstrated meticulous attention to detail in all tasks and projects
Demonstrated unwavering commitment to achieving organizational goals
Cultivated a positive work environment to enhance team collaboration and morale
Established and enforced cleanliness standards to ensure a hygienic environment
Executed comprehensive problem-solving strategies to address complex challenges
Directed team initiatives to foster collaboration and drive project success