Jalisicia Shiels
Decatur
Summary
Dedicated animal care professional with experience at VCA Animal Hospitals, skilled in animal behavior and empathy. Successfully managed distressed animals with patience while maintaining meticulous care records. Enhanced pet hygiene through grooming services and contributed to emergency procedures, demonstrating a commitment to high standards in animal welfare.
Overview
6
6
years of professional experience
Work History
Kennel Assistant
VCA Animal Hospitals
07.2024 - Current
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
- Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
- Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.
- Contributed to team efforts in emergency situations, assisting veterinarians with urgent medical procedures when necessary.
Dog Attendant
Kirkwood Bark & Lounge Doggy Daycare & Boarding
08.2023 - 12.2024
- Ensured proper nutrition for all dogs by preparing meals according to specific dietary requirements and feeding schedules.
- Developed strong bonds with individual dogs, establishing trust and reinforcing positive behaviors throughout their stay.
- Promoted socialization among dogs with supervised group play sessions tailored to different energy levels and temperaments.
- Managed large groups of dogs effectively, prioritizing safety while allowing for adequate exercise and playtime opportunities for all animals in our care.
- Maintained a clean and safe environment for dogs, performing regular cleaning tasks and monitoring play areas.
- Administered medications as needed, following strict guidelines provided by pet owners or veterinary professionals.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Enhanced customer satisfaction by promptly addressing concerns and providing updates on their pets'' wellbeing.
- Assisted with grooming services to ensure pets were well-groomed and comfortable during their stay.
Package Handler
UPS
10.2023 - 04.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Package Handler Trainer
Fedex Ground
12.2021 - 09.2023
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Collaborated with management to address specific skill gaps and tailor training programs accordingly.
- Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
Unloader/Loader
Amazon Warehouse
02.2023 - 07.2023
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Loaded packages onto pallets and into staging areas as directed.
Material Handler
Fedex Ground
05.2019 - 12.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
Education
Dipolma - Veterinarian Assistant
Penn Foster College
06-2026
Skills
- Animal care
- Patience with animals
- Empathy for animals
- Animal behavior
Timeline
Kennel Assistant
VCA Animal Hospitals
07.2024 - Current
Package Handler
UPS
10.2023 - 04.2024
Dog Attendant
Kirkwood Bark & Lounge Doggy Daycare & Boarding
08.2023 - 12.2024
Unloader/Loader
Amazon Warehouse
02.2023 - 07.2023
Package Handler Trainer
Fedex Ground
12.2021 - 09.2023
Material Handler
Fedex Ground
05.2019 - 12.2021
Dipolma - Veterinarian Assistant
Penn Foster College
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