Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jalissa Randle

Norcross

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

19
19
years of professional experience
2010
2010
years of post-secondary education

Work History

Floor Maintenance Technician

Kroger (Private Contractor)
Sandy Springs
10.2024 - 12.2024
  • Cleaned upholstered furniture in lobbies and hallways as needed.
  • Maintained accurate records of work performed including materials used and labor hours expended.
  • Vacuumed carpets to remove dirt, dust and debris.
  • Executed floor sweeping tasks to support a hygienic workplace.

Call Center Representative

Dial America
Westlake
05.2006 - 11.2006
  • Offered additional products or services to enhance customer experience.
  • Maintained records of customer interactions, transactions, comments and complaints.
  • Identified opportunities to upsell additional products or services when appropriate.
  • Performed outbound calling campaigns to promote new products or services.
  • Stayed current on relevant product and service offerings as well as competitor pricing models.
  • Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.

Education

Certificate In Business/Finance Office Administration - Business Administration

Turner Job Corps Center
Albany, GA
02.2008 - 01.2009

G.E.D.
Albany, GA

Skills

  • Equipment maintenance
  • Customer service
  • Record keeping
  • Cleaning techniques
  • Safety compliance
  • Team collaboration
  • Time management
  • Attention to detail
  • Communication skills
  • Upselling strategies
  • Outbound calling
  • Workplace hygiene
  • Eco-friendly practices
  • Chemical handling
  • Floor buffing
  • Debris disposal
  • Floor stripping
  • Odor control
  • Steam cleaning
  • Physical stamina and endurance
  • Janitorial duties proficiency
  • Stripping and waxing floors
  • Buffing and polishing
  • Organizational growth
  • Floor care equipment operation
  • Sanitation techniques
  • Goal setting
  • Checklists and recordkeeping
  • Strong work ethic
  • Willingness to learn
  • Self motivation
  • Basic mathematics
  • Active listening
  • Strong coordination
  • Detail-oriented

Timeline

Floor Maintenance Technician

Kroger (Private Contractor)
10.2024 - 12.2024

Certificate In Business/Finance Office Administration - Business Administration

Turner Job Corps Center
02.2008 - 01.2009

Call Center Representative

Dial America
05.2006 - 11.2006

G.E.D.

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Jalissa Randle