Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaliyah Jones

Macon

Summary

Hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.

Overview

8
8
years of professional experience

Work History

Instacart Shopper

Insta-carting
02.2020 - Current
  • Shopping and delivering orders in a timely manner ensuring customers have a positive experience.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.
  • Consulted with customers on food selections and custom order requests.
  • Enhanced customer loyalty by consistently delivering exceptional service and maintaining a professional demeanor.

Babysitter

01.2018 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Hostess

Red Lobsters
01.2024 - 07.2024


  • Greeted customers warmly upon arrival and provided friendly and warm environment , ensuring the comfort of guests throughout their visit.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Answered phone calls to take orders, give information and document reservations.
  • Seated patrons based on guest preferences and seating availability.
  • Backed up servers by checking on tables and retrieving items for guests.

Arcade Attendant

Rigby's Entertainment Complex
01.2022 - 04.2022
  • Assisting customers and operating the arcade ensures smooth running of arcade games and equipment at arcades halls. Make sure that all arcade machines are working and that customers are having a positive experience.
  • Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
  • Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
  • Implemented effective crowd control measures during busy periods, ensuring a pleasant atmosphere for all patrons.
  • Developed knowledge of games and attractions and current and upcoming events to effectively communicate to guests.
  • Educated customers on how to operate games properly, reducing instances of machine malfunctions due to user error.

Education

High School Graduate - First aid and safety, human anatomy

Howard High School
Macon, GA
01.2025

Skills

  • Attention to detail
  • Time management
  • Teamwork
  • Active listening
  • Resilience
  • Communication skills
  • Stress management
  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Detail-oriented
  • Cleaning and sanitation
  • Interactive communication skills
  • Greeting guests
  • Guest engagement
  • Compassionate caregiver
  • Adaptable
  • Trustworthy companion
  • Conflict resolution

Timeline

Hostess

Red Lobsters
01.2024 - 07.2024

Arcade Attendant

Rigby's Entertainment Complex
01.2022 - 04.2022

Instacart Shopper

Insta-carting
02.2020 - Current

Babysitter

01.2018 - Current

High School Graduate - First aid and safety, human anatomy

Howard High School

Similar Profiles

CREATE PROFILE
Jaliyah Jones