Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
Generic

Jalyn Brown

Savannah

Summary

Dynamic and compassionate professional with a proven track record at Memorial Health Hospital and Amazon, enhancing patient and customer satisfaction through strategic planning and exceptional service. Skilled in organization and collaborative teamwork, I excel in environments requiring a positive and service-oriented attitude. Achieved significant improvements in efficiency and experience .

Overview

2
2
years of professional experience

Work History

Hospital Volunteer

Memorial Health Hospital
12.2024 - Current
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
  • Restocked medical supplies and consumables to prepare procedure rooms.
  • Transported patients and helped with discharge procedures.
  • Enhanced patient experience by providing compassionate care and assistance during hospital visits.
  • Reported patient requests, concerns, and other observations to staff.

Club Staff Member

Her Campus
10.2024 - Current
  • Boosted membership retention with excellent communication skills and attentive assistance to member needs.
  • Assisted in the planning and execution of special events, ensuring memorable experiences for attendees.
  • Collaborated with team members to ensure smooth daily operations and a consistently positive environment for members.
  • Improved club atmosphere by maintaining cleanliness and organization of facilities and equipment.
  • Participated in regular meetings with management where ideas were shared regarding improvements that could be made within various aspects of the club facilities.

Associate

Amazon
03.2023 - 09.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues through effective communication.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.

Education

High School Diploma -

East Paulding Highschool
Dallas, GA

No Degree - Biology

Savannah State University
Savannah, GA
05-2027

Skills

  • Positive attitude
  • Compassionate attitude
  • Helpful and Service-oriented
  • Organization
  • Lab safety compliance
  • Biology background
  • Leadership team building
  • Strategic planning

Accomplishments

    I graduated in the top 15% of my high school class and earned my place as a sophomore biology major, all while overcoming significant person and financial obstacles. I served as President of Skills USA or 1.5 years, competed in science fairs and became an active member of Her Campus Savannah, a girls organization that empowers women through leadership and community.

Affiliations

  • Her Campus Savannah

Interests

Whether it's in healthcare or marine science, I have a strong desire to change the world I'm interested in learning more about how marine life may help create life-saving medicinal interventions since I think the ocean has enormous unrealized potential to transform human health A possible desire to work in a hospital, where I may have a direct and noticeable influence on people's lives, has also been prompted by my experience volunteering in the emergency room My ultimate goal is to assist others and bring about positive change, whether it be through direct care or the advancement of medical research

Timeline

Hospital Volunteer

Memorial Health Hospital
12.2024 - Current

Club Staff Member

Her Campus
10.2024 - Current

Associate

Amazon
03.2023 - 09.2024

High School Diploma -

East Paulding Highschool

No Degree - Biology

Savannah State University
Jalyn Brown