Summary
Overview
Work History
Education
Skills
CORE COMPETENCIES
Timeline
Generic

Jalynn Scott

Alpharetta

Summary

Detail-oriented Computer Information Systems graduate with a concentration in Cybersecurity and Programming Languages, complemented by experience in financial services, technical problem-solving, and data security. Skilled in Python programming, cybersecurity fundamentals, system analysis, customer support, and risk management. Proven ability to work in fast-paced environments, analyze complex issues, and leverage technology to improve efficiency. Seeking opportunities in Cybersecurity, Security Operations, Software Engineering, Information Security, or IT Operations.

Overview

4
4
years of professional experience

Work History

Relationship Banker

Bank of America
  • Utilize enterprise banking systems and digital platforms to troubleshoot customer account issues and resolve technical service concerns.
  • Analyze financial data and customer account activity to identify solutions while maintaining strict compliance with security and privacy regulations.
  • Assist customers with mobile banking, online banking, authentication systems, and digital payment technologies.
  • Protect sensitive customer information through adherence to cybersecurity, fraud prevention, and risk management procedures.
  • Collaborate with internal teams to investigate account-related issues and provide timely resolutions.
  • Consistently maintain high levels of accuracy when processing transactions and managing customer records.
  • Build strong client relationships while delivering technology-driven financial solutions.

Software Engineering Analyst

Freelancers Union
Dallas, TX
10.2022 - Current
  • Demonstrated experience leading incident investigations and contributing to response efforts during critical, high-impact security events.
  • Skilled in applying AI prompt engineering techniques for cybersecurity applications, including identifying Indicators of Compromise (IOCs) from unstructured threat intelligence reports and automating the creation of detection rules such as YARA-L and Sigma.
  • Proficient in scripting and automation, with experience integrating AI model APIs to process data, streamline repetitive workflows, and develop custom security tools.
  • Strong understanding of the security challenges associated with Generative AI, including data privacy and leakage risks, mitigating model hallucinations, and defending against prompt injection attacks.

Education

Bachelor of Arts - Digital Journalism, Sports Management

Jacksonville State University
05.2025

Associate Degree - Computer Information Systems, Cybersecurity and Programming Languages

Trenholm State Community College
05.2022

Skills

  • Programming Languages:
  • Python
  • SQL
  • HTML/CSS
  • JavaScript (Basic)
  • Cybersecurity:
  • Network Security Fundamentals
  • Threat Analysis
  • Vulnerability Assessment
  • Security Awareness
  • Identity and Access Management (IAM)
  • Incident Response Fundamentals
  • Security Monitoring Concepts
  • Risk Assessment
  • Data Protection Principles
  • Technical Tools:
  • Microsoft Office Suite
  • Git/GitHub
  • Windows Administration
  • Linux Fundamentals
  • Active Directory
  • Online Banking Systems
  • CRM Platforms
  • Artificial Intelligence & Automation:
  • Prompt Engineering Fundamentals
  • AI-Assisted Research
  • Data Extraction Techniques
  • Process Automation Concepts
  • API Integration Fundamentals
  • Generative AI Risk Awareness
  • Relationship building and management
  • Team building

CORE COMPETENCIES

  • Cybersecurity Fundamentals
  • Python Programming
  • Technical Troubleshooting
  • Data Analysis
  • Critical Thinking
  • Incident Response Concepts
  • Risk Management
  • Process Improvement
  • Communication
  • Team Collaboration
  • Problem Solving
  • Attention to Detail

Timeline

Software Engineering Analyst

Freelancers Union
10.2022 - Current

Relationship Banker

Bank of America

Associate Degree - Computer Information Systems, Cybersecurity and Programming Languages

Trenholm State Community College

Bachelor of Arts - Digital Journalism, Sports Management

Jacksonville State University
Jalynn Scott