Summary
Overview
Work History
Education
Skills
Volunteer Experience
Honors And Memberships
Related Experience
Affiliations
Timeline
Generic

Jamal Prothro

Douglasville

Summary

Smart student studying in academic discipline and looking for related experience. Willing to listen and learn and excited to contribute in real-world environment to help find practical, actionable solutions for current needs. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

6
6
years of professional experience

Work History

Package Handler/Certified Yard Switcher

FedEx
Austell
10.2020 - Current
  • Scan and sort packages to distribute to various shipment facilities.
  • Work as a team to quickly organize the facility for new inbound and outbound shipments.
  • Assist with loading and unloading packages to trucks and into the warehouse.
  • Train new employees on various job functions.
  • Assisted in training new employees on package handling processes.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Assisted in coupling and uncoupling rolling stock while ensuring that brakes are properly set.
  • Provided assistance to other workers engaged in loading and unloading freight from railroad cars.
  • Inspected all track switches for proper alignment prior to operation.
  • Communicated with personnel via radios or telephones regarding switching instructions and changes in traffic patterns.
  • Inspected vehicles for mechanical items and safety issues prior to operation.
  • Organized the placement of cars into blocks according to their final destinations.
  • Checked engine fluid levels regularly and filled up tanks as required during servicing.

Internship

Communities of Wildwood Ranch
Joplin
01.2022 - 05.2022
  • Assisted with new patient onboarding .Improve healthcare systems within the organization.
  • Assisted in the design and implementation of new procedures to create and file records more efficiently.
  • Assisted with patient rehabilitation.
  • Reviewed patient daily nutritional plans.
  • Assisted nurses with daily maintenance rounds to ensure patient equipment is working properly.
  • Planned daily patient activities.
  • Assisted and collaborated with patients on various topics/needs.
  • Assisted Director with various back-office duties as needed.
  • Organize data, create basic process maps, and run/control charts as directed.
  • Access eHMR and other databases to retrieve data for analysis.
  • Identified needs of customers promptly and efficiently.
  • Maintained accurate records of all activities performed throughout internship period.
  • Prepared reports summarizing project progress and results for management review.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Helped maintain applicant tracking systems and recruiting metrics.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Worked closely with human resources to support employee management and organizational planning.

Delivery Driver

Amazon
Atlanta
05.2020 - 08.2020
  • Optimized customer satisfaction by transporting and delivering goods, merchandise, and other items.
  • Transported goods in a safe and timely manner.
  • Prepared and unloaded the delivery vehicle.
  • Operated the delivery vehicle and used hand scanners to navigate and deliver packages.

Merchandising and Stocking Associate

Sam’s Club
Joplin
09.2019 - 05.2020
  • Stocked merchandised throughout warehouse.
  • Generated price labels for products and prepared products for shipment.
  • Ordered replacement products.
  • Pulled online sales orders.

Counselor

Camp Master Chef
Fort Lauderdale
05.2019 - 08.2019
  • Monitored a group of 10-70 campers ranging from ages 7-16 years old daily.
  • Organized and conducted a variety of activities with campers throughout the day.
  • Collaborated with staff members daily to maintain camp schedule and activities.
  • Engaged with campers in a friendly manner by engaging in conversation and participating in events.

Education

Bachelor of Science - Health care Administration

Missouri Southern State University
Joplin, MO
05.2022

Skills

  • Data organization
  • Employee training
  • Package handling
  • Process improvement
  • Customer service
  • Communication skills
  • Problem solving
  • Record keeping
  • Records administration
  • Fast learner
  • Social media
  • Event planning assistance
  • Administrative support
  • Teamwork and collaboration
  • Multitasking and organization
  • Presentation development
  • Project management
  • Client relationships
  • Administrative tasks
  • Strategic planning and analysis
  • Professionalism and etiquette

Volunteer Experience

  • Feeding the Homeless (Various Organizations), 2014-2020
  • Fostering Hope, 2019-2020
  • Boys and Girls Club, 2019-2021

Honors And Memberships

  • Dean's Honor Roll, 2019-2020
  • Men's Missouri Southern State University Basketball Team, 2017-2019
  • Minority Student Union, 2017-2020

Related Experience

  • Internship, Communities of Wildwood Ranch, 01/22, 05/22, Joplin, MO, Assisted with new patient onboarding., Assisted in the design and implementation of new procedures to create and file records more efficiently., Assisted with patient rehabilitation., Reviewed patient daily nutritional plans., Assisted nurses with daily maintenance rounds to ensure patient equipment is working properly., Planned daily patient activities., Assisted and collaborated with patients on various topics/needs., Assisted Director with various back-office duties as needed.
  • Package Handler, FedEx, 10/20, Present, Joplin, MO, Scan and sort packages to distribute to various shipment facilities., Work as a team to quickly organize the facility for new inbound and outbound shipments., Assist with loading and unloading packages to trucks and into the warehouse., Train new employees on various job functions.
  • Delivery Driver, Amazon, 05/20, 08/20, Atlanta, GA, Optimized customer satisfaction by transporting and delivering goods, merchandise, and other items., Transported goods in a safe and timely manner., Prepared and unloaded the delivery vehicle., Operated the delivery vehicle and used hand scanners to navigate and deliver packages.
  • Merchandising and Stocking Associate, Sam’s Club, 09/19, 05/20, Joplin, MO, Stocked merchandised throughout warehouse., Generated price labels for products and prepared products for shipment., Ordered replacement products., Pulled online sales orders.

Affiliations

Men Mssu

Timeline

Internship

Communities of Wildwood Ranch
01.2022 - 05.2022

Package Handler/Certified Yard Switcher

FedEx
10.2020 - Current

Delivery Driver

Amazon
05.2020 - 08.2020

Merchandising and Stocking Associate

Sam’s Club
09.2019 - 05.2020

Counselor

Camp Master Chef
05.2019 - 08.2019

Bachelor of Science - Health care Administration

Missouri Southern State University
Jamal Prothro