Jamal S. Seymour

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• Monitored client progress and adjusted interventions as needed for effectiveness.
• Trained new staff on behavior management protocols and best practices.
• Conducted assessments to identify client needs and inform treatment approaches.
• Developed individualized treatment plans for clients with behavioral challenges.
• Implemented therapeutic techniques to promote communication and social skills.
• Collaborated with families to ensure consistency in behavioral strategies at home.

• Company Overview: RAISA (AREA COACH FOR ALL WESTERN MA. Locations): 413-330-1507 (Also Temporary General Manager)
• Oversee the restaurant's daily operations, including food preparation and inventory management.
• Ensure customers have a great experience by providing friendly interactions, a clean restaurant, and fresh meals.
• Lead and develop the restaurant team, including training, onboarding, and mentoring new team members.
• Lead communications about team goals, promotions, and business updates.
• Set and maintain high standards for the restaurant and its team, and consistently meet or exceed goals.
• Handle employee relations, including investigations, disciplinary proceedings, and absence management.
• Create a positive and collaborative work environment.
• Develop and communicate a strategy to ensure the continued growth and success of the KFC brand.
• ServSafe Certified: versed in hold times and have knowledge of certain causes of bacteria and their growth rates.
• RAISA (AREA COACH FOR ALL WESTERN MA. Locations): 413-330-1507 (Also Temporary General Manager)

• Earned order picker license requiring the operation of extremely heavy machinery.
• Relocated workloads from 50 shelves to drop-off stations.
• Gained license enabling me to assess whether an order picker should be flagged for maintenance or not.

• Company Overview: THE CAPUTO FAMILY: 413-739-8510
• Washed dishes, glassware, flatware, pots, or pans, using dishwasher or by hand.
• Maintained kitchen work areas, equipment, or utensils in clean and orderly condition.
• Placed clean dishes, utensils, or cooking equipment in storage area.
• Sorted and removed trash, placing it in designated pickup areas.
• Mopped Floors.
• THE CAPUTO FAMILY: 413-739-8510