Jamarcus Thomas
Macon
Summary
United States Air Force veteran and disciplined worker with success in working within busy, fast-paced settings. Skilled in customer service, building positive professional relationships, and working in culturally diverse populations. Extensively trained in teamwork and the ability to learn quickly and adapt with proven abilities in leadership, management and communication. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
7
7
years of professional experience
Work History
Military Police Officer
United States Air Force, USAF
Warner Robins
07.2017 - Current
- Managed CCTV, access control, security lighting, gate systems and incident management systems.
- Enforced military laws and regulations.
- Supervised maintenance of tactical plans and equipment while monitoring personnel, improving overall preparedness for emergencies.
Juvenile Correctional Officer
Department of Juvenile Justice
Macon
11.2022 - 05.2023
- Maintained clear and open communications with facility areas to support safe operations.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
Education
Some College (No Degree) - Cyber And Data Security Technology
University of Arizona Global Campus
Chandler, AZ06-2025
High School Diploma -
Pickens County High School
Reform, AL05.2016
Skills
- Time Management
- Problem-Solving
- Employee Training
- Organizational Skills
- Critical Thinking
- Work Ethic
- Customer service
- Multi-Line Telephone Skills
- Microsoft office proficiency
- Written and Verbal Communication
- Stress Management
- Multitasking and Prioritization
- Customer Complaint Resolution
- Appointment Scheduling
- Records Management
- Customer Service
- Call Center Operations
- Calm and Professional Under Pressure
- Responding to Difficult Customers
- Efficient and Detail-Oriented
Timeline
Juvenile Correctional Officer
Department of Juvenile Justice
11.2022 - 05.2023
Military Police Officer
United States Air Force, USAF
07.2017 - Current
Some College (No Degree) - Cyber And Data Security Technology
University of Arizona Global Campus
High School Diploma -
Pickens County High School
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