Unit Secretary
CityMD Urgent Care Center
09.2024 - 02.2025
- Managed patient check-ins, appointment scheduling, and medical record updates, ensuring seamless front-desk operations.
- Assisted healthcare providers by organizing patient charts and verifying insurance information.
- Maintained compliance with HIPAA regulations while handling confidential patient information.
- Communicated effectively with patients regarding wait times, procedures, and follow-up instructions.