Jameel Purvis
Atlanta
Summary
- Dedicated, enthusiastic cabling specialist with 14 years of expertise in structured cabling systems installation and maintenance, proficient in CAT 5/6 and fiber optics, recognized for improving system reliability by 20% in prior position.
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
- Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
- Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
20
20
years of professional experience
Work History
Cabling Systems Installer
Comcast
Washington
08.2010 - Current
- Successfully installed over 50 Category 6 structured cable distribution systems for various clients.
- Managed onsite installations and repairs, achieving a 95% customer satisfaction rate due to exemplary service.
- Enhanced installation efficiency by consistently completing projects 10% faster than the average team rate.
- Led the upgrade of ground blocks, conduits and crown moulding enclosures involving over 5 buildings, improving internet and plant infrastructure.
- Expertly terminated and tested over 10,000 coaxial connections.
- Improvised a cable recycling initiative, reducing environmental impact.
Cvs cashier/Customer Service Representative
CVS Pharmacy
Washington
01.2006 - 01.2010
- Assisted customers with product inquiries and recommendations.
- Collaborated with team members to enhance customer service experience.
- Managed inventory levels
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Worked closely with front-end staff to assist customers
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Used suggestive selling techniques to promote add-on sales.
- Trained new staff on customer service protocols.
Education
Electrican Certification -
TESST College of Technology
Beltstville, MD01.2009
High School Diploma -
Coolidge High School
Washington, D.C.01.2006
Skills
- Category 5/6 installation
- Schematic reading
- Fiber optic cabling
- Cabling installation
- Network troubleshooting
- System upgrades
- Attention to detail
- Effective communication
- Problem solving
- Customer service
- Adaptability
- Written and verbal communication
- Reliability
- Professionalism
Websites
Accomplishments
- Innovative Cable Management Implementation, Credited with identifying escalated problems and solving them.
- Training Program Mentor, Created a cable management solution that streamlined operations across multiple projects and increased client satisfaction.
- Training Program Developer, Helped train several new hires into becoming full time technicians.
- Sustainability Champion, Founded a recycling program for leftover materials, reducing waste.
Languages
English, Native
Passions
- Next-Generation Technologies, Keen interest in researching and staying updated on the latest advancements.
- Creating and designing
Affiliations
- Reading
- Playing piano
- Excercising
References
References available upon request.
Timeline
Cabling Systems Installer
Comcast
08.2010 - Current
Cvs cashier/Customer Service Representative
CVS Pharmacy
01.2006 - 01.2010
Electrican Certification -
TESST College of Technology
High School Diploma -
Coolidge High School