Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jameelah Brooks

Macon

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

9
9
years of professional experience

Work History

Server

Applesbees
07.2024 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

RF Scanner

Five Below Distribution Center
09.2024 - 05.2025
  • Counted supplies in stock room and posted totals to inventory records using RF scanner.
  • Established team priorities, maintained schedules and monitored performance.
  • Kept track of employee performance, project budgets and deadlines.
  • Developed, tracked and analyzed variance of key performance measurements.
  • Performed vehicle servicing and drive train repairs.
  • Performed cost analysis for energy efficiency and renewable energy projects to determine financial benefit for potential client.
  • Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
  • Developed projects and tracked performance.

Janitorial Worker

Tractor Supply
02.2023 - 08.2024
  • Kept building spaces premises clean inside and outside.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Damp-mopped hard floors to clean and remove residue or spillage.
  • Hand-cleaned telephones, door knobs and remote controls.

Prep Cook

Olive Garden
10.2021 - 08.2022
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Adjusted recipes based on ingredient availability or customer request.
  • Prepared and served various food items in fast-paced [Type] environment.
  • Followed strict standards for food handling and safety, minimizing risks to customers.

Cashier

Little Caesars
11.2020 - 08.2022
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Sandwich Artist

Which Whic
03.2016 - 08.2020
  • Greeted guests, promoted specials, and took orders.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Shared information with customers about menu items, preparation methods, and ingredients.

Education

Business Economics

Northeast High School
Macon Ga
02-2019

Skills

  • Daily specials memorization
  • Hostess support
  • Team member support
  • Order delivery practices
  • Strong work ethic
  • Food sales and promotion
  • Sales expertise
  • Supply restocking
  • Order management

Timeline

RF Scanner

Five Below Distribution Center
09.2024 - 05.2025

Server

Applesbees
07.2024 - Current

Janitorial Worker

Tractor Supply
02.2023 - 08.2024

Prep Cook

Olive Garden
10.2021 - 08.2022

Cashier

Little Caesars
11.2020 - 08.2022

Sandwich Artist

Which Whic
03.2016 - 08.2020

Business Economics

Northeast High School

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Jameelah Brooks