Ja'Mela "Meme" Little
Atlanta
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Bartender
Wylie And Rum
02.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Lead Bartender
Swigzz Lounge
10.2023 - 12.2024
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
Bar Manager
Touche Lounge
02.2023 - 10.2023
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Closed out cash register and prepared cashier report at close of business.
Lead Bartender
Juicy Crab Midtown
07.2020 - 02.2023
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings
- Consulted with managers to organize special events and promotions
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
- Decreased waste, following strict recipes and drink measurement protocol
- Upsold daily specials and beverage promotions to exceed daily sales goals
- Took customer orders and capitalized on opportunities to sell special beverage and food options
- Poured and prepared mixed drinks for over hundreds of customers daily
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Ranked highest throughout Midtown location for the most 4 star reviews on google , which aided stores ranking to 4.5 on google ratings.
Bartender/ Waitress
Magnolia Lounge
06.2019 - 06.2020
- Improved and applied social media marketing strategies to increase patronage
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Generated higher ticket averages by training employees on suggestive upselling techniques
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Set up glassware, liquor and other necessary supplies for special events.
Bartender & Waitress
Arena Bar and Grill
04.2017 - 12.2018
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Greeted new customers, discussed specials and took drink orders
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets
- Stayed up-to-date on menu changes to help customers make food choices
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales
- Orchestrated numerous private parties, business meetings and formal engagements
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Followed alcohol awareness procedures for preventing excessive guestintoxication
- Set up bar for operation, obtained cash bank and stocked service bar.
Education
High School Diploma -
David H. Ponitz Career Technology Center
Dayton, OH05.2010
Skills
- TIPs Certified
- Strong Mathematical abilities
- Safety oversight
- Mastery of classic cocktail mixtures
- Organized
- Collaborative team player
- High quality customer service
- Exceed nightly sale goals
- Alcohol and tobacco trained per reserving GA license
- Bar Management
- Proficient in Mixology
- Outgoing Personality
- Strong multitasking
Timeline
Bartender
Wylie And Rum
02.2024 - Current
Lead Bartender
Swigzz Lounge
10.2023 - 12.2024
Bar Manager
Touche Lounge
02.2023 - 10.2023
Lead Bartender
Juicy Crab Midtown
07.2020 - 02.2023
Bartender/ Waitress
Magnolia Lounge
06.2019 - 06.2020
Bartender & Waitress
Arena Bar and Grill
04.2017 - 12.2018
High School Diploma -
David H. Ponitz Career Technology Center
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