James Bass

Over 3.5 years of proven leadership, operational excellence, and technical expertise with Tidal Wave Auto Spa. Recognized for delivering results, strengthening teams, and representing the brand with professionalism — both in person and on camera.

Personal and site growth

• Assisted in the growth and stability of Dacula from 80k cpr to 220k cpr
• Over 3.5 years of leadership experience managing daily operations, staff scheduling, and performance in a high-volume, customer-focused environment.
• Provided on-site technical expertise to diagnose and repair tunnel equipment, minimizing downtime and operational disruptions.
• Achieved and maintained top-tier operational and customer service metrics, contributing to company-wide performance goals.
• The growth of personal mechanical abilities by performing numerous installs and services to improve or maintain the tunnel’s ability to operate 100%.

Representation of Tidal Wave onsite and offsite

• Represented the brand in multiple on-camera interviews for charity day, showcasing company values and enhancing public image.
• Represented the Tidal Wave brand during the 2025 Augusta Masters golf tournament.
• Community wide outreach through our local school system and churches that I personally attended when I was younger.

Traveling within to perform Grand Openings or assist other sites

• Traveled to multiple company locations to support underperforming sites, assist during peak demand, and lead successful grand openings.
• Examples being: Culpeper VA, Foley AL, Princeton WV, and Fayetteville TN.