James Dandridge III
Kathleen
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server/Head Hostess
ZAAP
04.2025 - Current
- Delivered exceptional customer service to enhance dining experiences.
- Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Field Technician
Murphy Lighting Systems
06.2024 - 02.2025
- Install permanent lighting fixtures using construction hardware.
- Focus on lighting structures while having knowledge of the fixture type.
- Installed and configured lighting systems according to project specifications.
Audio and Video Technician
Encore
09.2023 - 06.2024
- Operated and maintained video equipment for live events, ensuring high-quality audio-visual experiences.
- Collaborated with production teams to troubleshoot technical issues during rehearsals and performances.
- Managed setup and teardown of video systems, optimizing workflow efficiency on-site.
Recreation Assistant
Renaissance Seaworld at Orlando
01.2023 - 09.2023
- Cleaning resort property, sanitizing common areas, and facilities.
- Assisted in planning and executing recreational programs for diverse guest demographics.
- Facilitated engaging activities, enhancing guest experiences through teamwork and communication.
Sales Associate
BoxLunch
11.2022 - 04.2023
- Trained new associates on sales techniques, product knowledge, and operational procedures to enhance team performance.
- Delivered exceptional customer service, enhancing shopping experiences and fostering brand loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely restocking of merchandise.
Education
Bachelors - Film Production
Full Sail University
Winter Park, FL04.2021
Skills
- Effective communicator
- Client assistance
- Adaptable learner
- Responsive to change
- Problem Solver
- Trustworthy team member
- Proficient in technology
- Lighting technician
- Video technology expertise
- Customer service
Timeline
Server/Head Hostess
ZAAP
04.2025 - Current
Field Technician
Murphy Lighting Systems
06.2024 - 02.2025
Audio and Video Technician
Encore
09.2023 - 06.2024
Recreation Assistant
Renaissance Seaworld at Orlando
01.2023 - 09.2023
Sales Associate
BoxLunch
11.2022 - 04.2023
Bachelors - Film Production
Full Sail University