James Davis
Stone Mountain
Summary
Dynamic Sales-Branch Coordinator Lead at Sherwin-Williams, adept at enhancing operational efficiency and driving revenue growth. Expert in financial analysis and relationship management, I successfully streamlined processes, resulting in improved customer satisfaction and timely service delivery. Recognized for strong leadership and a commitment to team success, I excel in fostering positive client interactions.
Overview
10
10
years of professional experience
Work History
Sales-Branch Coordinator Lead
Sherwin-Williams Commercial Paint Store
05.2019 - Current
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Coordinated and assigned service call requests.
- Remained calm and professional in stressful situations.
- Balanced operational awareness with customer focus.
- Performed duties in office environment during operating hours.
- Ordered supplies, created purchase orders and entered orders into inventory.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Consulted customers to boost product sales and services.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Created financial dashboards to provide insights into key performance indicators.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Complied with established internal controls and policies.
Ramp Agent
Delta
04.2017 - 01.2019
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Stocked aircraft cabins with necessary equipment and supplies.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5-10 daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Guided aircraft into and out of parking positions using hand signals.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Checked cargo and baggage for security to meet TSA regulations.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
Supervisor
Six Flags
05.2015 - 01.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Created and managed project plans, timelines and budgets.
- Educated staff on organizational mission and goals to help employees achieve success.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Gathered, organized and input information into digital database.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
High School Diploma -
Clarkston High School
Clarkston, GANo Degree - Aircraft Technician
Atlanta Technical College
Atlanta, GASkills
- Marketing coordination
- Expert in risk management
- Relationship building and management
- Business development expertise
- Policy formulation
- Staffing optimization
- Bank security expert
- Excels in team leadership
- Account analysis expertise
- Cash handling expertise
- Sales professional
- Documentation
- Delivery fleet management
- Investment guidance
- Sales management
- Cash handling
- Safety protocol
- Basic mathematical aptitude
- Proficient in MS Office
- Client relationship management
- Goals and performance
- Relationship management
- Attention to detail
- Friendly
- Accounts receivable
- Strong interpersonal skills
- Verbal/written communication
- Regulatory compliance
- Financial analysis and planning
- Information management
- Decision-making
- Coaching and mentoring
- Financial administration
- Multi-tasking
- Financial analysis
- Project management
- Branch operations management
- Revenue enhancement
- Customer service
- Training and development
- Community relations
- Strategic planning
- Relationship building
- Staff supervision
- Staff recruitment
- Strong team-builder
- Business development
- Risk analysis
- Staff development
- Operational reports
- Market research
- Collections
- Excellent work ethic
- Sales planning
- Work prioritization
- Approachable
- Excellent communication skills
- Human resources
- Excellent time management skills
- Team player
- Sales expertise
- Knowledge of equifax application engine
- Product training
- Reporting
- People-oriented
- Customer and vendor relations
- Public speaking
- Accounts payable
- Upselling and cross selling
- Conflict resolution
Languages
English
Native or Bilingual
Timeline
Sales-Branch Coordinator Lead
Sherwin-Williams Commercial Paint Store
05.2019 - Current
Ramp Agent
Delta
04.2017 - 01.2019
Supervisor
Six Flags
05.2015 - 01.2018
High School Diploma -
Clarkston High School
No Degree - Aircraft Technician
Atlanta Technical College
Similar Profiles
Jesse BeardJesse Beard
Sales Associate at Sherwin-Williams Commercial Paint StoreSales Associate at Sherwin-Williams Commercial Paint Store
Mario BerishajMario Berishaj
Warehouse Associate at Sherwin-Williams Commercial Paint StoreWarehouse Associate at Sherwin-Williams Commercial Paint Store
Mahyar SoltanpourMahyar Soltanpour
Sales Coordinator at Sherwin-Williams Commercial Paint StoreSales Coordinator at Sherwin-Williams Commercial Paint Store
Omeka PalmerOmeka Palmer
Site Security Manager at ICSS (Department of State)Site Security Manager at ICSS (Department of State)
Clarenceia HaleyClarenceia Haley
EVS Technician at Childrens Healthcare Of Atlanta EglestonEVS Technician at Childrens Healthcare Of Atlanta Egleston