Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Dyar

Lavonia

Summary

Dynamic supervisor with a proven track record at The Home Depot Inc, enhancing team productivity through effective training and conflict resolution. Skilled in operations management and employee motivation, I successfully implemented workflows that improved customer satisfaction and reduced turnover, fostering a culture of excellence and continuous improvement.

Overview

6
6
years of professional experience

Work History

Supervisor

The Home Depot Inc
09.2021 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Created and managed project plans, timelines and budgets.

Truck Driver

UPS
06.2021 - 08.2021
  • Operated heavy-duty trucks to transport goods efficiently across designated routes.
  • Ensured compliance with safety regulations and industry standards during transportation operations.
  • Conducted thorough pre-trip vehicle inspections to identify maintenance needs and ensure safety.
  • Maintained accurate delivery logs and documentation for tracking shipments and compliance purposes.
  • Communicated effectively with dispatchers to coordinate timely pickups and deliveries.
  • Managed loading and unloading of cargo, optimizing space utilization within the truck.
  • Adhered to scheduled routes while adapting quickly to unforeseen road conditions or detours.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Chef

Southern Hart Brewery
10.2019 - 06.2021
  • Developed and implemented seasonal menus, enhancing customer satisfaction and dining experience.
  • Trained kitchen staff on food safety standards and efficient cooking techniques.
  • Managed inventory, reducing waste through effective stock rotation and purchasing strategies.
  • Collaborated with front-of-house staff to ensure seamless service during peak hours.
  • Streamlined food preparation processes, improving kitchen workflow and service speed.
  • Conducted regular quality checks on dishes to maintain high culinary standards.
  • Assisted in event catering, coordinating menu selections with clients' preferences and dietary needs.
  • Researched culinary trends to innovate menu offerings and attract diverse clientele.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
  • Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
  • Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
  • Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
  • Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.

Education

BBA - Management

Georgia Southern University
Statesboro, GA
05-2021

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Attention to detail
  • Decision-making
  • Complex Problem-solving
  • Employee motivation
  • Staff development
  • Inventory control
  • Analytical thinking
  • Team building
  • Operations management
  • Relationship building
  • Conflict resolution
  • Business administration
  • Coaching and mentoring
  • Interpersonal skills
  • Self motivation
  • Reliability
  • Written communication
  • Interpersonal communication
  • Problem-solving aptitude
  • Quantitative skills
  • Team collaboration
  • Customer service

Timeline

Supervisor

The Home Depot Inc
09.2021 - Current

Truck Driver

UPS
06.2021 - 08.2021

Chef

Southern Hart Brewery
10.2019 - 06.2021

BBA - Management

Georgia Southern University
James Dyar