Accomplished professional with expertise in client relationship management and marketing strategy development. Proven ability to enhance client engagement and drive customer satisfaction through effective problem-solving and communication skills.
Overview
26
26
years of professional experience
Work History
Owner/Operator
Cya Agency
Lula
06.2007 - 12.2025
Oversaw client accounts and maintained strong relationships for repeat business.
Developed marketing strategies to enhance client engagement and brand visibility.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Agent
Fountain Insurance Agency
Suwanee
06.2003 - 06.2007
Assisted clients in selecting appropriate insurance policies and coverage options.
Coordinated policy renewals and communicated updates to clients promptly.
Developed customer relationships and ensured satisfaction with services.
Accountant/Boat Crew
Amelia Research & Recovery
Fernandina Beach
06.2000 - 06.2003
Managed monthly financial reports and reconciliations for accurate record-keeping.
Reviewed financial statements for compliance with accounting standards and regulations.
Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.