James Freeman
Snellville
Summary
Detail-oriented professional with extensive experience in fleet operations and foundational knowledge in cybersecurity. Proven track record in enhancing service delivery and fleet performance through effective communication and teamwork. Skilled in diagnostics, repairs, and generating comprehensive service reports to document work completed. Committed to fostering client satisfaction and loyalty through proactive engagement.
Overview
6
6
years of professional experience
Work History
Fleet Manager/Driver
JKGL (Amazon) Dsp
Buford
08.2023 - Current
- Managed daily fleet operations to ensure timely deliveries and safety compliance.
- Coordinated vehicle maintenance schedules to enhance fleet reliability and performance.
- Trained new drivers on company policies, safety protocols, and operational procedures.
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Conducted regular vehicle inspections to identify potential problems or issues.
- Identified issues with work vehicles and put in maintenance requests with shop department.
Inventory Manager
Centennial Farms Dairy
Atlanta
08.2022 - 08.2023
- Utilized inventory management software for tracking and reporting stock data.
- Assisted in receiving and inspecting incoming shipments for quality assurance.
- Monitored inventories on computer to generate accurate reports.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Build kits for technicians to complete PMs and other projects.
Service Technician
Pep Boys
Norcross
01.2020 - 06.2022
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance tasks, including oil changes and tire rotations.
- Collaborated with team members to streamline service processes and improve efficiency.
- Provided exceptional customer service by explaining repairs and addressing concerns.
- Inspected vehicles for safety issues, identifying necessary repairs for customer awareness.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Followed all safety protocols while performing work in potentially hazardous environments.
Education
Some College (No Degree) - Mass Communication
University of West Georgia
Carrollton, Georgia, GAAssociate of Applied Science - Cybersercurity
Gwinnett Technical College
Lawrenceville, GA12-2025
Skills
- Cybersecurity fundamentals
- Network security and protocols
- Vulnerability assessment and management
- Inventory control
- Problem solving and resolution
- Effective communication skills
- Team collaboration and building
- Fleet operations oversight
- Customer relationship management
- Cybersecurity frameworks and compliance
- Firewall management and security analytics
- End-user training and support
- Windows operating system expertise
- Windows security hardening techniques
- Diagnostic testing methodologies
Accomplishments
Data Center Foundations Certificate
Timeline
Fleet Manager/Driver
JKGL (Amazon) Dsp
08.2023 - Current
Inventory Manager
Centennial Farms Dairy
08.2022 - 08.2023
Service Technician
Pep Boys
01.2020 - 06.2022
Some College (No Degree) - Mass Communication
University of West Georgia
Associate of Applied Science - Cybersercurity
Gwinnett Technical College