James Grill
National Debt Relief
BRUNSWICK
15
years of professional experience
Results-driven professional known for high standards and commitment to achieving goals. Extensive experience in managing and growing client portfolios while ensuring optimal team collaboration. Recognized for adaptability and fostering positive, results-oriented environment. Proficient in strategic account management and client relations.
Work History
Debt Specialist
1 Year 4 Months- Analyzed client financial situations to identify optimal debt relief solutions.
- Educated clients on debt management strategies and financial literacy concepts.
- Collaborated with cross-functional teams to streamline client onboarding processes.
- Conducted thorough research on creditor policies to enhance negotiation tactics.
- Assisted in developing personalized repayment plans aligned with clients' budgets.
- Maintained accurate records of client interactions and progress towards goals.
- Enhanced company reputation by resolving complex client issues through effective communication and negotiation skills.
Account Executive
9 Years 10 Months- Developed and maintained strong client relationships to drive account growth.
- Collaborated with cross-functional teams to enhance service delivery and customer satisfaction.
- Analyzed market trends to identify new business opportunities and inform strategic decisions.
- Led client presentations and negotiations, resulting in improved contract terms and client retention.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Account Executive
3 Years 11 Months- Implemented CRM tools to streamline communication and track sales performance effectively.
- Trained and mentored junior account executives, fostering a collaborative team environment.
- Conducted regular performance reviews to assess progress toward sales goals and objectives.
- Designed targeted marketing campaigns that increased product visibility and customer engagement.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Education
Bachelor of Science - Marketing
Skills
Credit reporting
Debt settlement
Loan servicing
Debt negotiation
Legal compliance
Credit counseling
Timeline
Debt Specialist
National Debt Relief
12.2024 - 04.2026Read More
Account Executive
Ameris Bank
02.2015 - 12.2024Read More
Account Executive
First Community Mortgage
02.2011 - 01.2015Read More
Clarion University of Pennsylvania
Bachelor of Science from Marketing
Read More