Accomplished professional specializing in project and field service management. Known for enhancing workflow planning and fostering strong client relationships. Committed to driving operational excellence and team performance.
Overview
18
18
years of professional experience
Work History
Project Manageer
JM Industrial
2026.03 - 2026.06
Coordinated project timelines and deliverables to ensure on-time completion.
Assisted in resource allocation and budgeting for various projects.
Field Service Manager
RegalRexnord
2008.06 - 2026.02
Led field service operations, ensuring timely resolution of customer issues and enhancing satisfaction.
Developed and implemented maintenance strategies for equipment, improving operational efficiency.
Managed cross-functional teams, providing training and mentorship to enhance skill sets.
Collaborated with engineering teams to address product performance issues, optimizing solutions for clients.
Established strong client relationships through regular communication and proactive support strategies.
Coordinated logistics for service calls, streamlining processes to reduce response times significantly.
Implemented safety protocols for field technicians, ensuring compliance with regulatory standards and reducing incidents.
Led team of up to 30 service technicians in field activities.