Assisted team members with tasks that require group effort
Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques..
Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
Assisted in the successful completion of various construction projects through diligent labor and attention
Cleaned and maintained tools, equipment and worksites.
Assistant Store Manager
Family Dollar
Marietta, Ga
02.2022 - 09.2024
Assisted in daily store operations, ensuring compliance with company procedures.
Assisted the Store Manager in analyzing sales.
Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Collaborated with store manager and increased brand awareness.
Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Outside Sales Representative
All Flooring
Atlanta, CA
03.2014 - 03.2022
Delivered compelling presentations showcasing product features and benefits to prospective clients.
Went to customers homes, measured flooring spaces square footage, put together a material list and pricing for the job. Then went over there contact and worked to close the deal.
Implemented feedback mechanisms to gather client insights, improving service delivery and satisfaction.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Established new accounts through cold calling and personal visits to potential customers.
Developed and implemented successful sales strategies to increase revenue in assigned territories.
Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
Monitored competitor activities to maintain competitive advantage.
Evaluated sales performance regularly, identifying areas for improvement and implementing necessary adjustments to achieve set targets.
Utilized customer feedback to identify new product opportunities and market trends.
Developed and implemented sales strategies to increase revenue.
Analyzed competitor activities and market trends, adjusting sales tactics accordingly for optimal results.
Mentored junior sales representatives, sharing expertise on effective communication techniques and relationship-building strategies.
Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.
Collaborated with the marketing team on creating effective promotional materials for events and tradeshows.
VP of Regulatory Compliance
7 Oaks Pharmaceutical Corp.
Easley, SC
06.2003 - 02.2014
Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
Launched a pharmaceutical prescription product to the medical community in a 200 mile territory.
Implemented and developed operational standards, policies and procedures as per FDA guidelines.
Established and maintained strong relationships with nurses, doctors, investors, wholesalers, regulatory inspectors and government agencies.
Represented the company at industry conferences and events.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Submitted all the required documention to the FDA and was granted approval for an Investigational New Drug (IND) Aplication.
Oversaw product clinical trials.
Negotiated high value contracts with wholesalers, Hospitals, wound care centers, the Department of Defense, the VA and Medicaid in all 50 states.
Maintained an excellent report and business relationship with the head FDA inspector for the southeast division.
Education
No Degree - Secondary Education
Palm Beach Atlantic College
West Palm Beach, FL
Skills
Work well with others and work well independently also