James Smith III
Riverdale
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
AutoZone
Riverdale
03.2025 - Current
- Trained new employees on store policies and customer service techniques.
- Supported sales initiatives by promoting special offers and product features.
- Organized merchandise displays to enhance product visibility and accessibility.
- Monitored cash register operations for accuracy during shifts.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled scheduling for store shifts to achieve adequate staffing.
Maintenance Supervisor
RPM
Jonesboro
07.2022 - 02.2025
- Supervised daily maintenance operations to ensure facility functionality.
- Coordinated preventative maintenance schedules for all equipment and systems.
- Trained staff on safety protocols and proper use of tools.
- Conducted inspections to identify repair needs and prioritize tasks.
- Managed inventory of maintenance supplies and ordered necessary materials.
- Implemented process improvements for efficient maintenance workflows.
- Ensured compliance with safety regulations and company standards during operations.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
- Inspected facilities to determine problems and schedule necessary maintenance.
- Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
- Ensured that safety regulations were followed by employees while performing maintenance tasks.
- Maintained records of repairs and parts inventory usage to optimize future planning efforts.
- Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
- Prepared and monitored budget to keep maintenance department financially sound.
Maintenance Technician
Crown Bay
East Point
08.2021 - 06.2023
- Inspected equipment and systems for proper functioning and safety compliance.
- Performed routine maintenance on machinery and building infrastructure.
- Diagnosed issues in HVAC, plumbing, and electrical systems effectively.
- Utilized hand tools and power tools for repair tasks efficiently.
- Documented maintenance activities and repairs in the tracking system.
- Ensured cleanliness and organization of maintenance areas and equipment.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Assisted in the installation of new machinery and equipment.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Implemented troubleshooting techniques to resolve issue.
- Conducted routine inspections of apartment units and common areas.
- Responded to tenant maintenance requests in a timely manner.
- Assisted in the preparation of vacant units for new tenants.
- Educated tenants on proper use of appliances and safety procedures.
- Stocked supplies such as paint, tools, and cleaning products for use during maintenance tasks.
- Assisted with the installation of locks and security systems in the apartments.
- Inspected apartments for safety hazards and took corrective action when needed.
- Installed new appliances in apartments upon request from tenants or landlords.
Education
Bachelor of Science - Business Administration And Management
Kaplan University
Davenport, IA03-2002
Skills
- Time management
- Leadership and team building
- Conflict resolution
- Preventative maintenance
- Customer service excellence
- Vendor negotiation strategies
- Work order management
Certification
HVAC Technician License- Ga State Board Issued
Timeline
Assistant Store Manager
AutoZone
03.2025 - Current
Maintenance Supervisor
RPM
07.2022 - 02.2025
Maintenance Technician
Crown Bay
08.2021 - 06.2023
Bachelor of Science - Business Administration And Management
Kaplan University